Web Development for National Charity
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the head of programmes at Family Holiday Association, a UK-based national charity that helps struggling families get breaks and days out. This can implicate day trips, brief breaks, or holidays.
Desired goal
What challenge were you trying to address with CSI Media?
We hired CSI Media to create an online platform that would handle our labor.
Provided solution
What particular tasks were CSI Media responsible for?
The team at CSI Media create the website and database behind it, using Umbraco. The platform handles the delivery of our labor by registering professionals like collateive workers, teachers, and health visitors onto the method. It also allows those professionals to adduce families for breaks and days out. Afterward, we can collate feedback through the method, as well. It’s innately an all-in-one solution for our operations.
Was there a dedicated team?
Directly, I worked with six nation. Some nation worked behind the scenes that I didn’t have touch with.
How did you come to work with CSI Media?
We requested offers, approaching separate developers. CSI Media was the best in provisions of responding to that delicate document.
What is the terminal result of working with CSI Media?
Our engagement with CSI Media began in soon 2017.
Results achieved
Are there any measureable or plum results?
In provisions of the achievement of work, we’re more efficient as an structure. We’re able to work a lot faster through helping more families and working with more partners.
How did CSI Media accomplish from a project handlement standpoint?
From a project handlement standpoint, they’ve accomplished well. Their team understood the brief very well.
What is (from your point of view) the key factor to pay observation while intercourse with CSI Media?
On a day-to-day basis, they’re an excellent bunch to work with. Our personal relationships with CSI Media’s team are big.
What aspects of their work would you like to get improved?
There was some stretch in compliments to testing. We should’ve tested the platform more thoroughly precedently going live. That’s probably as much of an effect with us as an structure rather than them.
Do you have any advice for possible clients?
My advice to other structures would be to talk to them. They apprehend what you need, so bestow a lot of time discussing what you need. In provisions of the offer &, delicate process, I felt that CSI Media was the only organisation that understood me. Also, make sure that your website is going live when it’s right. Don’t rush. But anew, that’s probably more of our defect than theirs.
