Some details
- Chatbot Strategy
- Chatbot Platform Selection &, Implementation
- Chatbot Playbook Design &, Copywriting
- Chatbot Training
Developed a chatbot strategy to maximise onsite lead volume and qualify leads 24/7.
Supported the client from initial chatbot platform selection through to implementation of the Drift chatbot solution.
Designed the chatbot playbooks across 5
different areas of the website, contextualising content depending on customer behaviour.Highly successful implementation leading to over 350 qualified leads in just a few months and a $1m + sales pipeline.