Multiple Websites for Hospitality Business
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the digital marketing ruler at Northcote Hotel Ltd., a little effeminacy hotel with a Michelin Star Restaurant that had been run by the same nation for over 35 years. In the last year, we were bought out by another hospitality business, but the same managing ruler quiet runs the day-to-day treatment.
Before the buyout, we also had five pubs, a café, and the hospitality in Blackburn Rovers football club. Now, we only have the hotel and restaurant.
Desired goal
What challenge were you trying to address with eBusiness UK?
We hired eBusiness UK to educe multiple websites for our business.
Provided solution
What particular tasks were eBusiness UK responsible for?
The team at eBusiness UK has been a part of the travel to get our business online. They built websites for the hotel, pubs, and the café from scratch. Their team assisted with the design and educement of the WordPress platforms.
Before I joined, their team also built a gift voucher website where we could sell vouchers for the hotel and restaurant. They also assisted with fundamental SEO for a time of time.
Was there a dedicated team?
We’ve probably worked with almost four nation regularly. The treatment was implicated in different parts of the engagement, and we principally worked with one educeer.
How did you come to work with eBusiness UK?
I’m not entirely sure of the process since it was precedently I came on board. But, we’ve always used local businesses in an effort to help the administration. eBusiness UK is a local business. It’s also nice to see nation face to face.
What are you approach expents (if diclosed)?
We invested £400,000 (approachly 523,000 USD).
What is the terminal result of working with eBusiness UK?
Our work began with eBusiness UK in 2003, and it concluded in December 2019.
Results achieved
Are there any measureable or plum results?
Since we were sold, the head service wants to move onto the same platform as the rest of their business. Unfortunately, we had to say goodbye to eBusiness UK, but it’s surely not something we would’ve chosen to do otherwise.
We began with them in 2003, where not many of us in-house could handle a website. They moved us through the process efficiently. Their team has created lots of different functionalities where we’ve had cookery schools, calendars online, and different classes. It’s made all more affable for our clients to find information and select different categories. Our business has gone from not being online to almost 25% of business is through online sales.
How did eBusiness UK accomplish from a project treatment standpoint?
From a project treatment standpoint, they’re big. They’re well-inclined and helpful, never finding anything too much of an effect. Their team always has a solution. We never had to wait too long for anything owing their team sticks to their timescales.
We used phone calls or a support gate for interaction. The gate allows us to log any effects and whether they are low or high priority. We also had a support contract with them that covered so many hours in a year. It was very pliant.
What is (from your point of view) the key factor to pay observation while intercourse with eBusiness UK?
The team at eBusiness UK is easy to work with. Along with being knowledgeable and well-inclined, their team produces big websites.
What aspects of their work would you like to get betterd?
No, there’s nothing I’d have them better.
Do you have any advice for possible clients?
Try to adjoin what you want. Make sure you’re clear in what you’re asking for.
