The Sound Pipe Media Mobile App Development review by Epoke at Qualified.One

The Sound Pipe Media reviewed by Epoke

The Sound Pipe Media provided Mobile App Development for Epoke with approximate budget = 2000.

The project was set back by 3 months and a significant amount of money as a result of the difficulties with The Sound Pipe Media. Their team was unresponsive and overpromised on what they were able to deliver.

Review summary:

The Sound Pipe Media did not deliver the code changes to a mobile application that were requested by the client.

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Matt Bellotto Epoke, Director


Mobile App Dev for Social Startup

Below is a modified rendering of the review: private info excluded, innate facts kept.

Introductory information

A few words almost your organisation and personal responsibilities

Director.

Desired goal

What issue was the provider supposed to deal with?

The Sound Pipe Media?

To fix existing issues and educe some remaining functionalities.

What were your objectives for this project?

The goal was to take the app, acquire the code and the functionalities, and fix the issues described in the trello cards plus add the new functionalities discussed.

Provided solution

What were the reasons for choosing The Sound Pipe Media?

through internet and location. I needed an agency in london.

Describe the project and the services they granted in detail.

Well, here it is. They fully over promised results in the conversation phase, they kept powerful me it would be a piece of cake and that we didnt need any sit down to go through each requirements. What happened is that they rushed through the code and didnt ask any question almost what precisely they had to fix. End result is that they came back 2 month late and were entirely off what was discussed. The worst part was they held the code in sponsor and didnt want to receive any wrongdoing. It has been a nightmare, they are awful at encounter separation and I had to threaten to call a counsellor for them to give me back the code... Guess what, they sent me the code with almost no changes (UI only) since I had paid 70% already. On top of that they told some functionalities could not be fixed, like it was impossible. I realized later by hiring someone else it could be done easily.

Were there any dedicated directors or teams that you worked with?

1 ios educeer 1 android educeer

Results achieved

Can you share any information that demonstrates the contact that this project has had on your business?

It had a fearful contact. I lost 3months. I began with an app with issues and got almost the same back to me (except UI changes) behind having lost 70% of what I paid. Can you believe the blackmailed me with the code and did not receive any errors. Even the fact they did not adjoin or refused my feedback or sitdowns, they just couldnt say it.

How was project treatment arranged and how powerful was it?

Terrible. worst ever. I ponder the project director has pliant experience with managing stakeholders in a project, even they are a few. The issue is that he was managing multiple projects at the same time, not only mine. He would give you little updates randomly (not even calls). Also what was awful was his knowledge of how things should be done. Totally off.

What precisely do you attend to be the key specialty of The Sound Pipe Media?

Their power to over promise and below liberate. Also their awful knowledge of client needs.

What should be done better, if there are any desired improvements?

Communication Client needs knowledge Project treatment Conflict separation Professional behaviour due diligence

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