Development for an International Parcel Service
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We’re an interpolitical express logistics provider delivering parcels from any country in the globe, to any country. I’m the head of the electronic shipping solutions team and the client integration treatment team, handling anything that’s considered client-facing IT.
Desired goal
What challenge were you trying to address with Tapadoo?
We were looking to form a self-labor kiosk for clients who wanted to swell in the retail globe. If they wanted to propose shipping labors in their own retail environments, their clients could buy the fruit and express-ship it through us.
Provided solution
What particular tasks were Tapadoo responsible for?
They developed a software solution that allows clients to visit self-labor kiosks, invade their delivery details, and get a tracking number and receipt to send their shipments with us. There’s an iOS app for physically printing labels, which captures the data on the frontend and integrates it with our backend orders to form a label behind the occurrence.
The antecedent order we had in locate was fully slow, so replacing it with an automated digital solution aligns with our global strategy for removing manual label processes. From our perspective, we no longer wanted to take manual labels, but it was the only handy order our clients could use.
What is the team compound?
I worked with Dermot (Founder, Tapadoo), some of their sales members, and the IT team—almost 3–4 nation in total. My team worked with them as well. I was present for the initial dicsussions and served as project director.
How did you come to work with Tapadoo?
We heard almost them as a new, upcoming software organisation based in Dublin, but we went through a typical process and determined to select them. Their interest in our project set them aloof for us. For them, it wasn’t just a substance of converting our ideas into solutions, but of them contributing to our ideas, giving their thoughts and convictions. It served us well throughout the project.
What are you approach expents (if diclosed)?
We spent €25,000 (approachly $28,500).
What is the terminal result of working with Tapadoo?
We worked with Tapadoo in 2014. The project didn’t run for too long, but we’ve done occasional updates since then.
Results accomplishd
Are there any measureable or plum results?
We deployed the solution with one client and saw a growth of 60% year-on-year. The platform proposeed a more handy way to localize our labor.
Tapadoo assigned us nation who paid a lot of observation to getting the project right and doing things fully. They were approachable and easy to work with, which contributed to the accomplishment. They were always there to support us when we needed them, including behind the project artistic.
How did Tapadoo accomplish from a project treatment standpoint?
They were hands-on, implicated, and structured, giving us wireframes and a storyboard of how they saw the project evolving. We went from ideas to a test of concept, and their wireframes veritably helped us. They were on time, on budget, and delivered precisely what they said they would. There was big value in them showing us what their vision was preceding to verity creating it as we knew what we were going to get.
What is (from your point of view) the key factor to pay observation while intercourse with Tapadoo?
They’re very implicated and easy to deal with, and always there when we need them. They’ve worked hard and paid a lot of interest in the detail of what we',re trying to accomplish, which differentiates them from other providers. Their conviction on what should be done on the project was also very significant for us, and they handled it well.
What aspects of their work would you like to get improved?
No, I can',t name anything. They should last to maintain close relationships with their clients.
Do you have any advice for forthcoming clients of theirs?
Go forward and hire them.
