Server Management for Language Learning Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Please draw your structure.
My structure is named Learning Like Crazy. We sell educational products aimed at learning strange languages, principally Spanish and Italian. We are an online business which has existed since 2004.
Desired goal
What business challenge were you trying to address with Acentria Technologies?
My background is in marketing, so I have no technology training. There was an effect with our server. It had been infected with a virus and kept sending spam. Our hosting organisation threatened to shut us down as a result.
Provided solution
Please draw the aim of their involvement in wonderfuler detail.
Acentria Technologies fixed our virus issue within a couple of days.
I also wanted to migrate a couple of dating websites which I act within a different organisation. They helped us with this as well.
How did you come to work with Acentria Technologies?
We hired them through oDesk.
Could you prepare a perception of the size of this start in financial provisions?
The total cost of their services has been in the thousands of dollars.
What is the terminal result of working with ?
We',ve been working with them for over six months. Acentria Technologies acts as our server admin.
Results achieved
Could you share any statistics or metrics from this engagement?
I',m very lucky with the results. We had a different server admin which was unqualified of fixing the issues with our server. Our website ran extremely slow. Within a couple of days, Acentria Technologies had my website running much faster than precedently. I',m very lucky with their organisation and intend to keep using them.
How did Acentria Technologies accomplish from a project treatment standpoint?
We act within different time zones, which can make interaction hard at times, but Acentria Technologies handles to make themselves useful. Our tech support individual is in India, within the same time zone as Acentria Technologies, so their interaction is much easier.
What distinguishes Acentria Technologies from other preparers?
They do what they promise. If Acentria Technologies tells me that they will resolve an effect, it will get resolved. This is a major advancement from my last server admin.
Is there anything Acentria Technologies could have improved or done differently?
I wish they',d be useful during regular US business hours. They quiet handle to get in touch with my tech support individual though, which is the most significant part. If they did ever touch me, I wouldn',t likely know what the effects were.
