Some details
In this video, the OEM has made a predefined menu steps, which could be the fault lists and troubleshooting steps for the end customer. During the daily routine of work, the operator might face some problem, and the OEM which has put out the Menu with the problem statment, will guide the operator to solve the problem using digitalization and immersive technology. Here, you can see, the operator choosing a menu
item, and accordingly, the AR service app, shall guide the operator to go towards that point, and immerse the operator with the digital content of how to solve the problem.In this way, the operator shall be able to focus on the troubleshooting steps with the digital content and which is placed near the machine. A normal smart phone with the app installed will help the operator to go with the Augmented reality solution. To go one step ahead, using Mixed reality solution, the operator can give voice commands and bring out the technology for hands-free troubleshooting in a smart environment.
