Some details
3-4 billion searches are made every day on Google. With the advent of mobile and fast internet becoming widely accessible and prevalent, competing online has gotten hard. Brick and motor locations are no longer an exception. Consumers are searching for reviews before entering stores or asking friends and family for advice. Review Maiden helps you get out in front of those searches by giving your customers an easy way to share 4
and 5-star reviews on Google, diverting negative reviews back to you so you can address them accordingly, all within our platform.- Utilizing the years of experience of our team in building web and mobile application, we built a platform which was capable of executing complex logics. The application has a complex architecture which has to read millions of rows of data in real time to show insights which are valuable to the client and its customers. To further complicate the issues, we had to fetch data from 40+ review sites that is critical for the customers of the application and adds to the importance of the application.
- Data Visualization using Highcharts
- Getting data from 40+ review sites utilizing APIs from Google, Facebook, ReviewShake and custom scraping
- Improving the architecture of the application to allow for denormalized tables which helps load charts faster
- Background jobs so that tasks happen even while users are not interacting with the platform and users get insights and notifications that are relevant for them
- Permissions to allow for different roles in an organization
- Chatbots for 24x7 supoort and to answer common questions users have about the application
