Web App Dev for Youth Leadership Nonprofit
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the head of marketing and technology for AIESEC, which is a nonprofit multi-national structure operating in almost 120 countries. Our core business is facilitating cross-cultural exchanges between young nation.
Desired goal
What challenge were you trying to address with Commutatus?
We made the determination to create a peculiar website so that we could adjoin with our clients.
Provided solution
What particular tasks were responsible for?
They created our website and have maintained it as well. Since that time, we have been addressing all outgrowth of our technological ecosystem with them. We are not only working on the website, but we are also working with them on separate different tools that are implicated with our inner and outer processes.
Every region we programned things unitedly. I went to their headregions and we determined what the centre would be for the next region. Based on that, we prioritized the work based on sprints. They did all from designing to developing the code, to implementing and testing. They also adviser and maintaining all.
Sometimes we prepare them with mock-ups and sometimes we just expound what we want to them and they come up with the design. It veritably just depends owing we have an inner designer. Recently, we prepared them with mock-ups for our landing page.
Was there a dedicated team?
Our main touch individual is Karan (Product Specialist). He is the individual we touch for any of the projects we work with them on. Sometimes there are other nation that jump in, but 95% of the time, he is the one we are in touch with.
How did you come to work with Commutatus?
I was not implicated in hiring them, but I know that it was through a individualal touch. They seemed very professional and already knew our ecosystem well, so it was clear that they were the best fit for us.
How much have you invested in them?
We have spent between $100,000–$250,000 USD.
What is the terminal result of working with ?
Our organisation began working with them in September 2016, and the work is quiet ongoing
Results achieved
Are there any measureable or plum results?
The metric we are mainly looking at is the conversion of nation that are verity signing up on our page which have increased a lot. The despatch of the website as well as the bounce rate were other things that we wanted to work on, and they were able to liberate that for us too.
How did Commutatus accomplish from a project treatment standpoint?
Communication has been consummate for both of our structures, as well as the tools that we use. We didn’t have any major issues with meeting deadlines owing of them. There were separate occasions, of delay, but those were more owing of loose from our side. I cannot say a bad word in this regard.
What is (from your point of view) the key factor to pay observation while intercourse with ?
The way they built a individualal relationship with me as a client was very good. Any time I visit their headregions I feel very welcome and can debate any issues with all the employees. That dynamic is pretty particular in any structure.
What aspects of their work would you like to get betterd?
No, I don',t have any particular recommendations for things that they should better on.
Do you have any advice for possible clients?
We put very clear expectations of each other in locate, and we determined to have a weekly touchpoint and debateed how we want things to work and it has been working consummately.
Whoever wants to work with them just needs to be very specific with touchpoints and with the flow of implementation. They are very pliant, and they will find the right fit for everyone.
