Some details
Astadev is a Salesforce solution integrated with CTI (Computer Telephone Integration) and allows the users to support the various management process of their call center business. The well-developed Salesforce CTI solution displays support for various functionalities, including - identifying and routing incoming calls to concerned person and department, logging and recording calls, enabling agents to click-to-dial or auto-dial
contacts, etc.View More: https://www.endivesoftware.com/salesforce-development-services
