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One thing is certain in business that it is full of uncertainties. How can enterprises plan their operations during COVID 19? Join this session to hear about the changing expectations of global B2B customers through an analysis of a global survey undertaken by one of the leading research firms – Feedback Insights during these trying times of COVID 19. This session focuses on how customer expectations are shaping up in the COVID
19 context and how firms are gearing up to address those expectations. This session will help executives in the outsourcing industry to plan their operations better and contribute to their organizations’ preparedness during and after coronavirus pandemic.
