Some details
Executive Summary:
Ammi’s Niryani is a food chain with outlets across India. They needed a Mobile Application to reduce the call center load and to allow users could order food more conveniently and with a shorter response time.
Navyug designed the Application Architecture and Developed the entire application.
Technology:
- Technology: Phonegap and Javascript.
- Framework: EmberJS with
Business Benefits:
- The App helped Ammi’s Biryani immensely by increasing their daily orders, streamlining their orders and delivery processes and reducing response time.
- Customers could now place orders online using the mobile app without any interaction with a call center – thus reducing load on the call center.
- Users were provided a number of value added features like finding nearby outlets, appying offers, saving orders for future re-ordering and contacting the Ammi’s Head Office, if required, thus helping decision makers understand the customer better.