One Way IT Solutions reviewed by A2Designs

Ongoing IT Support for Software Dev Company

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

Introduce your business and what you do there.

My business is software outgrowth, and I am currently working on a legitimate case treatment software. The business has 1-10 employees, and we’re located in Waycross, Georgia. I am the proprietor of the organisation.

Desired goal

What challenge were you trying to address with One Way IT Solutions?

We needed to augment our team for a web application outgrowth project where I was the lead designer.

Provided solution

What was the aim of their involvement?

I have built a prototype which One Way IT is porting to a different platform using AngularJS. We had an initial debateion almost the aim of the project, and I gave them screenshots and a mockup of the layout I wanted. We debateed the specifications, and One Way IT built a mock-up of the basic app layout. I approved it, and they began edifice the modules of the legitimate case treatment application.

The platform has a client database, a client module, a claims module, a task module, a calendar module, and inner chat module and a document-generation module. We’re not done with all of the modules, but 4 of them have been roughed in.

The prototype was built using FileMaker Pro, and it’s being ported by One Way IT to a web-based rendering.

One Way IT has also built some web pages for me, on a different project.

How did you come to work with One Way IT Solutions?

I put a bid on Upwork and was contacted by one of their representatives. We began a converse, I looked at One Way IT’s portfolio, debateed some projects, and chose to go with them.

How much have you invested with One Way IT Solutions?

The cost of their work has been $6,000.

What is the status of this engagement?

We began working with One Way IT Solutions almost 3 months ago. The work is ongoing.

Results achieved

Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?

One Way IT has done a good job so far.

How did One Way IT Solutions accomplish from a project treatment standpoint?

I converse with my lead on their side on an almost daily basis. There are some interaction issues and cultural separations, but this is to be expected when intercourse with someone from a strange culture. We’ve worked out a way of interacting through a spreadsheet issues list. I invade seething which needs to be changed, corrected and augmented, and One Way IT answer to this by posting when something is done. We also have a timeline spreadsheet, indicating what the milestones are for the project. We have Skype debateion calls where we share screens, and debate the project.

If I have any concerns, I can talk to the proprietor and express them. He will address them fast with the lead project director, who will pass it on to the developers. One Way IT has been ready to answer, and they’ve been good at interacting. The time separation hasn’t veritably been a issue. Once we set expectations, One Way IT can work unencumbered, and I can follow-up when they’re done, in the afternoon on my time, and propose feedback. The process works good.

What did you find most forcible almost One Way IT Solutions?

I like the fact that they use Upwork. This makes it so that we don’t have to question what they’re doing. I can see screenshots for see 10 minutes, and know what modules the team is working on. One Way IT has routinely uploaded the latest creates, so I can go in and interact with the program in the outgrowth phase.

Are there any areas One Way IT Solutions could better?

No. They’ve done well, because the resources they have. One Way IT is a little firm, but I’m satisfied with their work.