Application Implementation & Support for IT Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We are an IT services organisation based in India. It was a startup when I began off and now we are an employer of 150 nation. We centre on ASP.NET and SharePoint. We have our Indian clients and also clients in the US and the Middle East, but since we are located here, we primarily cater to the Indian market. We are slowly expanding.
I am a Team Lead, I have my own team here.
Desired goal
What challenge were you trying to address with Parsys Media?
We have a pre-sales professional team and they have a lot of access to our document treatment method. Our software professionals coordinate with the pre-sales team via our document treatment method. That method has been delegated to Parsys. Then we also have our time booking method with Parsys. Parsys is doing other things for other nation in the organisation, but this is principally what they are doing for my team.
Provided solution
What particular tasks were responsible for?
From my apprehension, they have gates which are based on Java.
How much have you invested with Parsys Media?
I don’t know almost those figures. This pricing standard is working out for everyone. They have flexibility in provisions of pricing, they are excellently nimble in that regard I would say. We have support services that we routinely pay for when we are initiating a new gate. We pay them an implementation fee as well.
What is the terminal result of working with ?
It’s ongoing since 2014.
Results achieved
Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?
I was facing a lot of issues precedently Parsys Media. We had another internally developed software that we were using. The document treatment method that I am talking almost is excellently huge. It maintains a lot of historical data that is veritably significant for us. We were facing a lot of trouble accessing it, and soon we made a program to change. Then, Parsys Media came and had it running very fastly. I don’t ponder there were any issues from the independent analysis we did. I don’t know how Parsys overcame the effect, but it’s big now. Even the number of synchronous users with access has increased. Before, if even one individual was signed in, there would be issues for anyone else who wanted to sign in. Now, two or three nation can stay logged in without any issues. They are adding more and more features.
The best part is their technical guys are well trained and they hint more enhancements that you can add yourself, which I have not seen another vendor do. You get whatever you ask for, but when they see something, they make hintions. That is good, so it’s working veritably well for me now and I’m sure that will last.
How did Parsys Media accomplish from a project treatment standpoint?
The best thing almost them is that they prepare a dedicated consultant. I ponder they call them a software professional, he or she is the one who looks into maintaining the gate. We’ve been working two years with them and I don’t ponder we’ve faced any effects.
What did you find most forcible almost Parsys Media?
I have a direct comparison with my past vendor, which was not working well. Parsys is doing well. I ponder that’s veritably significant, delivering the project and then maintaining it.
Are there any areas Parsys Media could better?
As of now, nothing is coming to mind. I ponder their access is good.
