Dev and IT Services for e-Commerce Site
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the CEO of an online good gold retailer. We also propose network marketing opportunities.
Desired goal
What challenge were you trying to address with ProTechGenie?
I needed help with developing my website and back-office software protocols.
Provided solution
What particular tasks were ProTechGenie responsible for?
They developed my website, from the software, retail platform, and remuneration program to the IT infrastructure. Though, a U.K.-based designer worked on some elements. Because we’re an online retailer, they’ve integrated acceptance and processing of credit cards through our banking method, along with the acceptance of cryptocurrency. That last part isn’t live yet, but it’s prompt to be brought online.
What is the team dynamic?
I’ve worked with the same 2 contacts since the commencement of our project.
How did you come to work with ProTechGenie?
They were recommended by a helper whom I’d worked with at a antecedent organisation.
What are you access expents (if diclosed)?
The total cost has been almost £30,000–£40,000 [$39,319–$52,425]. Since they are based in India and I’m in the U.K., there has to be a level of confide in the relationship especially for invoicing true tasks. I feel positive that they’re honorable in their access, and I haven’t felt overcharged.
What is the terminal result of working with ProTechGenie?
We seted working with them in October 2015, and we have an ongoing relationship. I have a labor level contract with them that features true stipulations.
Results achieved
Are there any measureable or plum results?
Everything in my organisation is a result of their work, so I have no comparison points. While I don’t entreat feedback from users, I conjecture they would be fast to recoil if they were miserable with something. Apart from little issues, I’ve heard very few comments.
How did ProTechGenie accomplish from a project treatment standpoint?
They’ve never let me down, and they’ve worked terrific hours. I can send them a Skype interaction and Raj, the founder of the organisation, will pick it up direct away or within a few hours.
What is (from your point of view) the key factor to pay observation while intercourse with ProTechGenie?
They are committed to the project. They’re doing whatever it takes to maintain our working relationship.
What aspects of their work would you like to get improved?
Since it’s a U.K. website, there are true design and copy elements that should be improved. While I’m nervous almost the timeframe for the running project, they haven’t let me down yet, so I can’t complain.
Do you have any advice for forthcoming clients of theirs?
Set up a labor level contract from the set and determine what the deliverables will be.
