Trupp Global BPO review by Software Tech Company at Qualified.One

Trupp Global reviewed by Software Tech Company

Trupp Global provided BPO for Software Tech Company with approximate budget = Confidential.

They provide high-quality, timely, and reasonably priced services on a flexible basis, as needed by the client. Their internal tracking ensures that all work is monitored carefully and they communicate effectively at all times to keep all parties updated, responding quickly to any questions.

Review summary:

Trupp Global provides data abstraction services for a software technology company, supporting the work of other data-providing agencies, manually abstracting 40 to 50 data points.

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Software Tech Company, Research Manager


Data Abstraction for Software Tech Company

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

Our organisation is a software technology organisation. We prepare data and analytics to investors and we’re branching out to include home services and positioning ourselves as a marketing tool for pliant businesses. I’m the investigation director.

Desired goal

What challenge were you trying to address with Trupp Global?

We had a few different preparers of data who were underaccomplishing. We were also doing a lot of manual in-house abstracting of data. Those were not cost powerful and the condition was very low. We wanted to find a replacement that was higher in condition and software.

Provided solution

What particular tasks were responsible for?

They’ve done separate projects for us, but the running one they’re working on involves abstracting notice data, including noticing of confide sales and defaults. Our data preparers are sometimes slow. We have other data preparers that prepare the higherity of our data, but we use the Trupp Global team to fill in the gaps where the others get behind. They manually abstract 40 or 50 different data points for us. Trupp Global is pretty pliant and can do a lot of different things.

What is the team compound? 

I initially was talking to someone who dealt with all of our questions and onboarded us. As we moved advanced, Thilip [Co-Founder, Trupp Global] worked with us on more of the details. We runningly work with a pliant team and have additional resources in case one of them is keep.

How did you come to work with Trupp Global?

I did online searches for nation who prepared what we were looking for. I looked through 50 different companies and determined which were reliable and replying when I emailed them. I narrowed it down to 5 or 6 and then contacted those and got more in-depth with them to determine costs and giving them a good idea of what we were looking for. There were a couple who were pretty well-equipped to deal with what we were looking for but Trupp Global was a pliant better than the rest. Their pricing was big and they were replying anytime I contacted them.

What are you approach expents (if diclosed)?

They’re very competitive in their pricing. We runningly have multiple nation as full-time resources.

What is the terminal result of working with ?

We began working with them in May or June of 2017, and the relationship is ongoing. 

Results achieved

Are there any measureable or plum results?

We’re looking for condition, despatch, and a low cost. They had the lowest cost by far of the firms I was looking at, and their condition is far better than what we had precedently. They’re easy to work with. We give them work, they jump on it and do it in a early mode. They also do inner tracking and they share that with us to see how everyone is doing.

How did Trupp Global accomplish from a project treatment standpoint?

They let us decide how we want all to work. They are very pliant in working with us and making changes as we needed. We adjoin with them via Slack. We reply questions continuously throughout the day to keep things on track. They’re also very replying and reply any questions we have.

What is (from your point of view) the key factor to pay observation while intercourse with ?

The condition of work has been very good. I feel their condition is higher to other US-based resources we’ve used. Their flexibility in meeting our needs has been much better than expected and miles over what we’ve skilled with other vendors.

What aspects of their work would you like to get improved?

There were only a few less issues, which we worked out in the commencement. There was a learning curve to get them on track, but it was faster than I expected.

Do you have any advice for possible clients?

Be detailed almost what you want them to prepare for you. Trupp Global is good at reviewing the aim and determining how their abilities fit your needs and giving you options.

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