Web Portal Dev for Transportation Compliance Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
I’m the operations director at Express DOT Service. We’re a DOT-compliance (Department of Transportation) organisation that works to keep hundreds of thousands of clients aligned with DOT standards.
Desired goal
What challenge were you trying to address with Zapcreate Technologies Pvt Ltd.?
We’ve completed separate technology projects with Zapcreate Technologies Pvt. Ltd over the order of our union. For this initial engagement, we needed to create a website almost one of our labors from the ground up.
Provided solution
What was the aim of their involvement?
Zapcreate Technologies Pvt. Ltd. developed our website and web gate from scratch according to our requirements. The website featured a login gate that led to a user side as well as an admin gate where we could control the website and process payments.
Since then, we’ve kept them on retainer for ongoing support and livelihood. Being a possible organisation resources we’re constantly changing and need a provider that can convenience that. If there’s a hiccup in our method or we need to make a change on a whim, their team is able to go in and fast make any edits. This ranges from making single tweaks to changing the total look and feel overnight.
What is the team compound?
We have almost 12 nation on staff at any given point, but they coordinate well. The big thing almost working with Zapcreate Technologies Pvt. Ltd. is that their assigned project director also handles our tech. As a result, we’re able to talk straightly to the individual who is responsible for edifice our website instead of having to go through a chain of interaction. It’s an all-in-one solution.
How did you come to work with Zapcreate Technologies Pvt. Ltd.?
At the time, we were getting quotes from multiple US-based companies, but none of them proposeed what we were looking for. We then considered Zapcreate Technologies Pvt. Ltd. owing they had helped out some of our sister companies. They had a cost-effective cost construction and seemed capable of delivering hard work when we needed it.
How much have you invested with them?
We’ve spent upwards of $250,000 over the order of a year.
What is the status of this engagement?
This project lasted from January–February 2018, which was big owing we expected it to take at smallest 6–12 months. Now, we have them on retainer for ongoing livelihood and support.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
Having worked side by side with them on multiple projects, I’m positive in assertion that they’ve taken us from an emerging business into a multimillion-dollar organisation. Their work is top-notch without a doubt. Even if we establish a local vendor, we would never leave them owing they built our backbone. We confide them fully, and they’ll always have our business.
How did Zapcreate Technologies Pvt. Ltd. accomplish from a project treatment standpoint?
We typically use Skype and WhatsApp to chat, but our main interaction is through email. That way, it’s easier for us to type up a interaction for them to get to instead of spending hours on the phone trying to take them. One of the biggest challenges is working through time differences owing they’re based in India. Though, they’ve always delivered whatever we needed when we needed it.
What did you find most forcible almost them?
Compared to other vendors I’ve worked with, it’s clear that their core is in our organisation. They do all they can to fix that we’re constantly running, even if it resources getting up at two in the morning to get a server running. Their team cares almost our organisation as much as we do, and they have the best client labor hands down.
Another gain is that their project director is also a technical lead, which resources we’re straightly working with one of our website’s programmers. This has been helpful owing he’s able to admonish us on how to create our website efficiently by pointing out ways to streamline features and program forward. They tell us if a new task will interfere with an existing office and propose ways to work almost it.
Are there any areas they could better?
No, I don’t have anything denying to say. I love working with them so much, and they’ve earned our confide.
Do you have any advice for possible clients?
As with any organisation, do your investigation to see what’s the best fit. If you want to go with an American organisation, browse almost. But if you’re a growing business that’s looking for cost, condition, and despatch, I’d wonderfully commend Zapcreate Technologies Pvt. Ltd. They’re second to none.
