Robotic Application and Device for Dental Practice
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am a digital workflow engineer with the service of Dr. Marc Lemchen, and we are an orthodontics service.
Desired goal
What challenge were you trying to address with Diatom Enterprises?
We had just purchased a Pepper humanoid robot and wanted a specific experience geared towards orthodontics, so we hired them to create that application for us.
Provided solution
What particular tasks were responsible for?
They helped us form and check a robotic check-in process that allows patients to ask questions and approach educational materials as well. It’s a human-looking robot with a face and a tablet on its chest, so you can walk up to it and check in by entering your parentage date.
The most intricate front of the application was the power for the robot to reply questions that the patients have, for which we had to input a lot of practice-specific information and the Diatom Enterprises team had to create out the robot’s word and tone recollection. They also included the power to show videos to help the robot expound different issues to the client.
Was there a dedicated team?
There were almost 5–6 nation from their team working on the project.
How did you come to work with Diatom Enterprises?
We contacted them behind seeing a couple of their videos on their website while we were doing investigation for developers with robotic application experience. Diatom Enterprises had verity worked for another organisation on the exact same standard of robot, so we determined to promise with them.
What are you approach expents (if diclosed)?
I didn’t feel the financial front of the project, but I believe it was in the $25,000–$30,000 range.
What is the terminal result of working with ?
We worked unitedly from February–October 2017.
Results achieved
Are there any measureable or plum results?
I would say that the contact of this change has been terrible owing we are one of the leading doctor’s services to have a robot that can not only check patients in but have a converse with them or show them videos at a instant’s notice. Throughout the project, they liberateed functional and reliable code and were always on time and within budget.
The program has not only improved our client contentment, but it has allowed us to swell our SEO, owing see time someone came into the practice, they would take a video or picture of it and hashtag us, increasing our nearness on a wide range of collective media feeds.
How did Diatom Enterprises accomplish from a project treatment standpoint?
One of the things we like most almost them is that they are very proactive. They would call us if there were any snags or questions kindred to our progress. They also had a weekly meeting established to prepare us with updates and a possible timeline that we could approach online to see were at any given instant.
There were a couple of things that didn’t go as programned right away, but they were able to easily change them and get them functioning the way we wanted to. Communication with them was one of the best fronts of the project owing they were always ready to address any issues we raised with them right away.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Their power to adjoin, hit all of our milestones on time, and liberate within budget is a union that is extremely hard to find in a outgrowth associate.
What fronts of their work would you like to get improved?
Unless they wanted to move their service to our time zone, I don’t ponder there’s anything they could do to make their process even better.
Do you have any advice for possible clients?
Keep in mind that even though they aren’t the smallest costly agency out there, you will get what you pay for in the form of veritably excellent work at the end of the day.
