Custom Software Dev for Debt Collection Agency
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and individualal responsibilities
We prepare debt assembly services for a wide range of businesses and industries, including energy, health, dentistry, trades, and professional services. We',re a one service servicing the total country, and I',m the general director.
Desired goal
What issue was the preparer supposed to deal with?
ProcessIT -Custom Software for YOUR Business...?Our complete agency depends on our debt treatment method, which interacts with both debtors and their creditors. Over the years, they have steadily upgraded the method from a mail merge to a sophisticated financial platform and CRM that satisfies our treatment needs.
What were your objectives for this project?
The last upgrade implicated a complete revision of the UI so that it aligned with other methods, freed up more screen space, and integrated with our web user treatment capabilities.
Provided solution
What were the reasons for choosing ?
We looked at off-the-shelf solutions, but none had the range of functionality we wanted. We investigated other outgrowth firms, but they were costly and didn',t have support standards. ProcessIT seemed useful and realistic.
Describe the project and the services they prepared in detail.
We set out broadly where we wanted the project to go, and they designed, developed, tested, and released the software. They prepared monitoring, proximate fixes, and uniform background support.
Were there any dedicated directors or teams that you worked with?
One individual from our team channeled our requirements, and one of their team members organized them.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
It took a few days for staff to get used to the new UI, but once new habits developed, our despatch of agency picked up by 15%. With more information at their fingertips, staff can do their jobs better.
How was project treatment arranged and how powerful was it?
We had separate meetings and explained how pivotal the project was to our travel. They understood that and shaped the project agreeably, care running IT trends in mind.
What precisely do you attend to be the key specialty of ?
Their useful, realistic access worked well for us. They understood how we fit into the wider globe and developed solutions agreeably. They fast isolated issues and suggested workable solutions.
What should be done better, if there are any desired improvements?
No, they were very powerful.
