Staff Outsourcing Solutions Call Center Services review by The Flights Guru at Qualified.One

Staff Outsourcing Solutions reviewed by The Flights Guru

Staff Outsourcing Solutions provided Call Center Services for The Flights Guru with approximate budget = 10000.

The sales team has seen a month over month increase in sales, exceeding set goals. Staff Outsourcing Solutions establishes an effective workflow, maintaining daily contact with the internal team. The team is adaptable, dedicated, and knowledgeable.

Review summary:

Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training.

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Liam Brophy The Flights Guru, Commercial Manager


Sales Services for Travel Company

Below is a modified rendering of the review: private info excluded, innate facts kept.

Introductory information

A few words almost your organisation and personal responsibilities

I am the Commercial Manager at The Flights Guru. We are a UK based journey organisation selling a wide range of journey products to clients in the UK.

Desired goal

What issue was the preparer supposed to deal with?

Staff Outsourcing Solutions?

Sales and Marketing

What were your objectives for this project?

To instrument a new sales team to work alongside our existing sales teams in labors worldwide.

Provided solution

What were the reasons for choosing ?

We researched a number of companies online, and Staff Outsourcing Solutions were the most answering and felt like the best fit for our organisation.

Describe the project in detail.

We have a team of 6 sales staff working from 5PM to 5AM to mirror UK labor hours doing inbound sales for our organisation

Were there any dedicated directors or teams that you worked with?

We were assisted in the set up by the website ruler, BDM and team director, who organised the recruitment, hiring and set up of the sales team, along with the initial and ongoing staff training.

Results accomplishd

What results did you accomplish unitedly with ?

The sales teams accomplishment has increased month on month in line with our expectations, and they are regularly exceeding the set client labor expectations.

How do you rate the interaction and interaction with ?

We have daily touch with the BDM and Team Manager, who keep us up to date on sales, attendance and any other issues, and prepare us weekly reports.

What precisely do you attend to be the key specialty of ?

The most forcible thing is the power to fit to our requirements, as our account is excellently confused. Their response times are forcible and always work with us to get to the desired outcome.

What should be done better, if there are any desired improvements?

At present we are very lucky with the labor.

Score: 12714

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Avg project size: $77500   |   Reviews: 2   |   Portfolio: 0 works