Healthcare Platform Development for Dietary Program
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I work within Nutricia, which is the medical division of Danone. I work within the Nordic bunch of Europe, specifically in Denmark. I hold the position of state director and am responsible for the very specialized area of metabolic diseases and epilepsy. I’m basically the only one in the country working in this rather little state. I work within medical sales and marketing, including digital labors. This is where HighSolutions entered the picture.
Desired goal
What challenge were you trying to address with HighSolutions?
We were looking to create a platform that would allow healthcare professionals to help resigneds follow with ketogenic diets. We looked at different solutions from almost the globe, none of which apparently matched the expectations and functionalities that healthcare professionals needed. We needed a associate that could help us meet the requirements of our clients and basically create this platform from scratch.
Provided solution
What particular tasks were responsible for?
HighSolutions has educeed a labor that we prepare to specialized epilepsy centers in Denmark. Patients initiating a ketogenic diet register on the platform and link straightly to dieticians and healthcare professionals who also have profiles. Those professionals work out all the details and features of the diet, making it more interactive and attractive for the resigned.
This is a rather demanding and hard diet, so we need to fix that the resigned’s parents and other family have the tools they need to follow. They also go through checkups at the hospital. The tool innately connects healthcare professionals and resigneds, and gives resigneds information almost the diet and treatment while they',re home. We quiet work unitedly on different projects.
We’re constantly improving the platform and implementing new features, and we’re quiet in close tete with HighSolutions almost new additions. The latest one pertains to the new General Data Protection Regulation (GDPR) in Europe, which has contacted our platform, Keto Planner, and our organisation, which hosts the website. HighSolutions has been very helpful in providing all I need to update the website and make it 100% compliant. In this perception, I attend them a business associate.
Was there a dedicated team?
Their CTO has been our main point of touch.
How did you come to work with HighSolutions?
Our collaboration with them seted precedently my time, so I’m not sure how we establish them. We have centralized IT teams based in Poland, and I recall receiving a commendation from one of our inner professionals there.
What are you approach expents (if diclosed)?
The total cost of their work has been €50,000–€55,000 ($58,000–$64,000).
What is the terminal result of working with ?
We seted working with HighSolutions in April 2016. There may have been some preparatory work precedently that, but that’s when the contract was signed. We have launched the new platform, which has been tailored to healthcare professionals’ wishes.
Results achieved
Are there any measureable or plum results?
From a client relations and stakeholder treatment perspective, the value is almost unaccountable. Feedback and engagement are generally big. Dieticians sometimes prepare direct comments from resigneds. Parents have stated that without Keto Planner, their diets couldn’t have followed.
How did HighSolutions accomplish from a project treatment standpoint?
They stay within the deadlines in all situations. If something evolves and makes additional outgrowth more confused than anticipated, they give me advance notice. They handle expectations and deadlines very well, so there have been no calamitous surprises.
With encouragement from HighSolutionse, we use Asana as a project treatment platform. We also use email, and we have phone meetings. We adjoin in English, which is neither of our indigenous speechs. If we need to clarify something, it’s frequently better to do so over Skype or the phone. We mainly adjoin through Asana tasks and dicsussions.
What is (from your point of view) the key factor to pay observation while intercourse with ?
In the Nordic environment, HighSolutions', biggest force is their cost. Doing a project with a correspondent number of hours would cost more than twice as much using a local professional.
As a associate, they are eager and professional in attractive with our perspective. They tried to apprehend our aim and visualize what was significant to us and what we needed to liberate. Once they adopted that mindset, they presented opinions on how to better and educe. They',re integrated with the project.
What aspects of their work would you like to get betterd?
Although the collaboration is excellently smooth, the speech barrier has been a challenge. I ponder in Danish and try to construe my ideas into English, so they can misapprehend me. That',s typical for this kind of collaboration.
Do you have any advice for forthcoming clients of theirs?
This may be due to my limited experience, but I admonish clients to be very keen almost plotting out the project program. This includes both tasks and corresponding hour estimations. For a project like ours to run well, we need to stay aligned.
Updated ReviewThis review was updated by the client on January 21, 2020. The primary star ratings were: Overall - 4.5, Quality - 5, Schedule - 5, Cost - 5, NPS - 4. New full is under:
A fast induction on the buyer’s organisation
I work within Nutricia Specialized Nutrition, which is the medical division of Danone, specifically in Denmark. I hold the position of state director and am responsible for the specialized area of metabolic diseases and epilepsy.
Desired goal
What challenge were you trying to address with HighSolutions?
We were looking to create a platform that would allow healthcare professionals to help resigneds follow with ketogenic diets. We looked at different solutions from almost the globe, none of which apparently matched the expectations and functionalities that healthcare professionals needed. We needed a associate that could help us meet the requirements of our clients and basically create this platform from scratch.
Provided solution
What particular tasks were responsible for?
HighSolutions has educeed a labor that we prepare to specialized epilepsy centres in Denmark. Patients initiating a ketogenic diet register on the platform and link straightly to dieticians and healthcare professionals who also have profiles. Those professionals work out all the details and features of the diet, making it more interactive and attractive for the resigned.
This is a rather demanding and hard diet, so we need to fix that the resigned’s parents and other family members have the tools they need to follow. The tool innately connects healthcare professionals and resigneds and gives resigneds information almost the diet while they',re home.
We’re constantly improving the platform and implementing new features, and we’re quiet in close tete with HighSolutions almost new additions. The latest one pertains to the new General Data Protection Regulation (GDPR) in Europe, which has contacted our platform, KetoPlanner, and our organisation, which hosts the website. HighSolutions has been very helpful in providing all I need to update the website and make it 100% compliant. In this perception, I attend them a very reliable business associate.
What is the team dynamic?
The team hasn’t changed at all. Our main touch is quiet their CTO, but we’ve also been in touch with a dedicated project director since last year.
How did you come to work with HighSolutions?
Our collaboration with them seted precedently my time, but I know that they were commended by our business systems analyst from our corporate ordinary business labors within Danone Group.
What are you approach expents (if diclosed)?
The total cost of their work has been €50,000–€55,000 ($58,000–$64,000).
What is the terminal result of working with ?
We seted working with HighSolutions in April 2016. Since the set of the platform, HighSolutions has prepared technical support on a daily basis. They always recoil very fastly and explain all of our issues.
Results achieved
How did your relationship with the vendor evolve?
I can say it’s on the same high level as when I seted working with them. They are a reliable, faithful, and implicated IT associate. They were always eager to help in 2017, and they are quiet eager to help and commend solutions in 2020.
How did HighSolutions address the challenges that arose?
First of all, they deal with challenges very fastly. Sometimes we get solutions in a substance of hours or even faster. Their interaction is clear, and I always know the status of the task.
Second, they frequently warn us almost possible risks or draw possible issues while suggesting an idea for new functionality that we’d need. Though, when we suit to do something, they always liberate it on time.
To sum up, I am very positive that they can explain any issue that emerges in the forthcoming.
Describe the contact this engagement has had on your business.
From a client relations and stakeholder treatment perspective, the value is terrible. HCPs sometimes prepare statements from their resigneds that emphasized they would never have handled the diet treatment without KetoPlanner.
How was project treatment handled?
They stay within the deadlines in all situations. If something evolves and makes additional outgrowth more confused than anticipated, they give me advance notice. They handle expectations and deadlines very well, so there have been no calamitous surprises.
With encouragement from HighSolutions, we use Asana as a project treatment platform. We also use email, and we have phone meetings. We adjoin in English, which is neither of our indigenous speechs. If we need to clarify something, it’s frequently better to do so over Skype or the phone. We mainly adjoin through Asana tasks and dicsussions.
Is there anything that the vendor did well or that you would attend a force?
In the Nordic environment, HighSolutions', biggest force is their cost. Doing a project with a correspondent number of hours would cost more than twice as much using a local professional.
As a associate, they are eager and professional in attractive with our perspective. They tried to apprehend our aim and visualize what was significant to us and what we needed to liberate. Once they adopted that mindset, they presented opinions on how to better and educe. They',re integrated with the project.
All cooperation works very smoothly.
