App Development for Loyalty Program
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m the digital project director at Costa Coffee.
Desired goal
What issue was the provider supposed to deal with?
Ideo Agency?I needed help with creating a new application with corresponding CMS and CRM platforms to support a fidelity program.
What were your objectives for this project?
Ultimately, I wanted to restore our legacy fidelity platform with an updated rendering.
Provided solution
What were the reasons for choosing Ideo Agency?
We put candidates through an assessment center to analyze their experiences and Ideo Agency was the best fit for our project.
Describe the project in detail.
First, we formulated an architecture for a new fidelity program. Through some analytical conversations, we put unitedly a assembly of UX designs and integration interfaces. Then, Ideo Agency developed both the front- and backend methods and put the solution through QA testing. They migrated data from our legacy application and added additional functionalities. They finalized both our CMS and CRM platforms and set up an inner accounting and business intelligence method. In their outgrowth, they prioritized compatibility with both web and mobile devices.
Were there any dedicated directors or teams that you worked with?
We worked with a big team that included a project director, solution architects, network administrators, front- and backend developers, UX designers, condition testers, and a security official.
Results accomplishd
What results did you accomplish unitedly with Ideo Agency?
We’ve accepted real feedback and reviews from our clients. In the leading week behind our propel, they fidelity platform was downloaded over 10,000 times. Ideo Agency delivered all aspects of the project on time.
How do you rate the interaction and interaction with Ideo Agency?
They’re a big team. It was a very collaborative and interactive project. They’re fast to explain any issues.
What precisely do you attend to be the key specialty of Ideo Agency?
I appreciated their cooperation and client labor. Despite the complexity of our project, they met all of our expectations. They focused on see one detail to hinder forthcoming accomplishment issues.
What should be done better, if there are any desired improvements?
No, there aren’t.
