Platform Rebuild for Hair Products Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the founder and CEO of Hairstory. We sell haircare fruits.
Desired goal
What challenge were you trying to address with Logicify?
I initially occupied them to complete smaller projects that revolved about creative issue-solving by applying technology. For sample, I leading had to form a widget so I could make my reviews searchable. They did a big job with that, so I continued to give them work over the next year. Eventually, I hired them to recreate my total technology platform.
Provided solution
What particular tasks were responsible for?
Our platform consisted of colorless label software that we reskinned with our brand. Though, it was totally someone else’s engine and that made it hard and costly to customize. Logicify had a deep apprehension of our platform owing they had been implementing a reporting software capable of reaching into the database. They also had a working apprehension of our business processes and data construction, so we asked them to educe a sole platform.
To initiate the investigation phase, Logicify conducted a detailed evaluation of other software platforms like Shopify and Magento. After owing the options, we ended up choosing an open-source solution.
During the sprint-based educement cycle, they implemented seething on the platform and customized it to our business needs. They integrated the website with our new payment preparer and plugged in tax software. They also coded the website to interact with our warehouse systems, order processing, data analytics, and reporting software. Regarding design, they made adjustments to the UI but innately replicated our antecedent frontend so the website could keep a correspondent UX.
A searching piece of the project was the educement of fruit juggler that could help clients unite and purchase the right items for them. It’s a sophisticated set of functions with a notable quantity of technology behind it. Logicify built it from the ground up and were instrumental in its UI design.
Was there a dedicated team?
We worked with their CTO on the initial project scoping and runningly have a project director as our leading point of touch. We also interact with the educement team.
How did you come to work with Logicify?
I had been frustrated with our antecedent technology locality for some time. I reached out to a technologist helper who was looking to outsource a software engineering team. While he ultimately determined not to outsource, he interviewed Logicify and was impressed with they offered. He suggested I talk with them and the relationship evolved from there.
What are you approach expents (if diclosed)?
We’ve probably spent about $300,000–400,000 in total.
What is the terminal result of working with ?
Our running project with them began in November 2017 and the work is ongoing.
Results achieved
Are there any measureable or plum results?
We were able to propel the platform with almost zero issues on day one. Logicify watched over the website for the leading couple days and fastly addressed any fault reports that occurred. They’re on top of see detail. As a result, we’ve skilled a huge increase in user engagement. Since the propel of the fruit juggler within the latest rendering of the platform, our bounce rate has fallen from 70%–20%. The percentage of client cart abandonment is down as well. We also forestall to see an increase in client retention, but that has yet to manifest.
How did Logicify accomplish from a project treatment standpoint?
They’re consistently on-time and within budget. We adjoin via Google Hangouts and Slack. They convenience the time zone separation by having stand-up meetings with us end of see day. This allows us to hear from see educeer and ask questions straightly. Their total staff speaks English, so we’re able to create relationships with them easily. They frequently work into the evening hours to complete the tasks we attribute.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They thoroughly apprehend and forestall business issues to then work through solutions proactively. They don’t just wait for us to come athwart a issue to fix it. Considering different scenarios during the educement process enables them to liberate fruits with far fewer bugs than vendors we’ve worked with in the past.
What aspects of their work would you like to get improved?
They’re undestroyed when setting timelines, but I respect that owing the condition they liberate is very high. They aspect out a way to prepare seething I ask from them.
Do you have any advice for possible clients?
Take the time at the opening to make sure the Logicify team apprehends your business needs. Build a relationship by jumping onto Google Hangouts and talking to them. That’s what we’ve done and now there’s reciprocal respect and wonder between both parties.
