Some details
IT system supporting sales process along with financing and customer support which initiates and completes the sales process until 100% online payment.
CHALLENGE
The design was submitted to Mint Software due to the change of strategy adapted by Pragma Faktoring SA in the second half of 2016 year, when this Company began works aimed at preparation of
microfinancing offer based to large degree on automated IT solutions. It resulted directly from the strategy adopted by the client: focusing on products of lower denomination handled by the system, reduction of operating costs thanks to use of IT technology and tools along with API based integration.Mint Software main objectives:
- establishing financing process for Client’s single on-line invoices – generation of a form to acquire clients on-line in short-term (pragma.pl/sell an invoice) by initiating sales process, online identity verification (verification transfer), placing an application through Navi Pragma main system and adaptation to the new venue of business,
- risk assessment system implementation, scoring paths and client automatic rating,
- time savings: transfer micrafinancing services into on-line system so that clients, financial institutions and distributors receive money in 2 hours,
- developing safe, multiproduct and user friendly multichannel service system consistent with UX requirements and integrated with API.
