UX Research for Enterprise Survey Software Firm
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the CEO of a scan software for professionals and companies investigationing clients, employees, and the aggregation.
Desired goal
What issue was the provider supposed to deal with?
Overlap Studio?We hired Overlap Studio to conduct UX investigation.
What were your objectives for this project?
The goal was to find out how our users interact with our software, their developed needs or pains, and how we can make their job easier. We wanted to unite what value we can propose and the possible of our tool.
Provided solution
What were the reasons for choosing Overlap Studio?
Overlap Studio was recommended to us. We establish out they have an excellent reputation here in Warsaw.
Describe the project in detail.
Overlap Studio did field investigation, conducting in-depth interviews with our key clients: mid- and high-level managers in separate of the biggest corporations operating in Poland. The results of the study were synthesized and presented during an attractive introduction. Based on their conclusions, we’ve reshaped the fruit and steered it in the right course.
Were there any dedicated managers or teams that you worked with?
We’re working with two senior UX investigationers from Overlap Studio.
Results accomplishd
What results did you accomplish unitedly with Overlap Studio?
Overlap Studio’s investigation has been innate to the forthcoming of our fruit. They’ve helped us save a lot of time and energy that would otherwise be wasted. The results of the study allowed us to cut work on areas that turned out to have minimal to no signification for our users. At the same time, we gained apprehension almost other functionalities worth further outgrowth.
How do you rate the interaction and interaction with Overlap Studio?
The UX investigationers have an excellent knowledge of our needs. They keep open interaction and liberate precisely what they’ve promised. Overlap Studio is wonderfully professional, and they’ve followed our milestones and deadlines.
What precisely do you attend to be the key specialty of Overlap Studio?
Their commitment to liberateing the right results is second to none. They are passionate almost their work—they live and breathe UX.
What should be done better, if there are any desired improvements?
I didn’t notice anything in particular.
