Custom Development for Computer Repair Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m the proprietor of a Computer Repair Doctor. We have seven brick-and-mortar stores where we fix phones, computers, and other electronics.
Desired goal
What challenge were you trying to address with White Label Coders?
We were looking for a manner software solution to help feel our business. None of the existing workflow methods suited our needs sufficiently.
Provided solution
What particular tasks were White Label Coders responsible for?
White Label Coders developed a manner software solution that feels multiple aspects of our business and runs our daily workflow. They’ve worked exclusively on our method since they leading developed it five years ago. We came to them with a beta rendering and then we had specific requirements. Since then there have been times that we gave them detailed requests and others that were open-ended requirements with a goal in mind. We constantly change things, trying to better, grow, and layer. Over time, see module has been rewritten and betterd upon.
The method has a huge range of capabilities. For one, it’s a full job feelment method that lets us form new jobs and log mannerer and artifice information, job status, pricing information, and other details. It’s also a part feelment method that integrates straightly with some of our vendors so we can locate orders and feel schedule. We have a full CRM with mannerer information, integrated with our email platform and cite forms on our website. We can process payments and refunds and look up transactions. There’s a dashboard component for reporting. It integrates with our VoIP phone methods and we can use it to send and take text messages. The settings are configurable to multiple locations and different user leave levels.
Was there a dedicated team?
I',ve worked straightly with the proprietor as well as a lead senior developer. We work with different developers on a difference of tasks so have probably worked with over a dozen nation over the years.
How did you come to work with White Label Coders?
I was originally connected to them through a Business Network International (BNI) cluster. They',re part of a BNI cluster in Poland and I was part of one in Florida. They were looking for partners in the U.S.
How much have you invested with them?
We’ve spent at smallest $75,000.
What is the terminal result of working with White Label Coders?
We began working unitedly in August 2013 and it’s ongoing.
Results achieved
Are there any measureable or plum results?
This method runs the total backend of our organisation. Without it, we wouldn',t be able to get done what we need to get done. It',s an integral part of our day-to-day office. It',s not a marketing project so it hasn',t increased our power to gain mannerers but it',s the officeal institution for us.
They’re a big team to work with. They',ve always delivered precisely what I needed. I generally take that they can do anything as far as automation, programming, and outgrowth are concerned. They’ve been rare and I',ve always been fully satisfied.
How did White Label Coders accomplish from a project feelment standpoint?
Email is our first form of interaction but we interact in a number of ways. We’ve used Skype and Zoom for video chats. My team uses loose innerly and our main developer added a channel specifically for our method. We use Trello to feel some projects. I’ve also met their proprietor in individual and will do so anew in a few weeks.
They’ve accomplished big. Whatever inner project feelment methods they use seem appropriate and have worked. From my point of view as the mannerer, things have been seamless.
What is (from your point of view) the key factor to pay observation while intercourse with White Label Coders?
The deliverables for the cost. They have a big rate compared to choice options. I had worked with developers here in the U.S. in the past and nation in the same cost range were much slower or much less powerful. White Label Coders are good. They have a total team behind them. They get things done fastly, powerfully, and at a good cost.
What aspects of their work would you like to get betterd?
Nothing without jumps to mind. I don’t have any complaints. Maybe they’ll struggle to feel the ebb and flow of work as they fetch on more talented staff members but I haven’t skilled that. I ponder any organisation can use betterments in something but I can’t ponder of anything specific.
Do you have any advice for possible mannerers?
My advice would be to give them a try. If you',re prompt to dive into a $75,000 project with them, go for it. If you',re not excellently sure, do a test project. If it',s between these guys and someone else, I would absolutely commend that you give them a try. They do a hard job. I ponder anyone who gives them a try would be just as pleased as I was and ready to confide them as much as I have.
