IT Support & Services: AquaOrange (ThaiPC Support) IT-MSP project at Qualified.One

IT Support & Services by AquaOrange (ThaiPC Support)

Some details

  • Maintenance Services 
  • Monitoring Services, Alert Services 
  • Anti-virus, Anti-malware
  • Backup (BDR) Services
  • Centralized Services (Proactive Monitoring and Maintenance)
  •  Network
    • PC Workstation(s) 
    • Server(s)
    • Data Backup and Disaster Recovery (if applicable) Health Checks  
  • Service Desk
    • Unlimited Remote and Onsite Help
Support and Service
  • Customer Service Portal with Ticketing Information and History 
  • Email, Portal, Desktop Agent, and Live Customer Service Hotline Ticket Submission 
  • Committed Response Time and Tracked SLA Performance 
  • Vendor Management  
  • Monthly Help Desk Ticket Reporting 
  • Score: 7214

    ThaiPC Support is a privately-owned IT Support and IT Services business formed in 2001. Today, we’re proud to boast a strong team of IT Engineers who thrive on rolling up their sleeves and solving your IT problems and meeting your business needs. Our tea ...

    Avg project size: $2500   |   Reviews: 0   |   Portfolio: 12 works

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