Some details
HEALTHCARE
The challenge
A US hospital contacted Team A to design a digital middleman between patients and medical personnel. The main concern was catering to patients who had to be immobilized as a result of a serious medical case or after a severe injury. They needed a virtual assistant enabling two-way patient-provider communication that didn’t have pushing buttons at its
core.
Key achievements
The patient-oriented application enabled hands-free communication for smoother hospital workflow and more satisfied patients creating unique personalized experiences.
The voice-activated software was embedded in the control device creating emotional attachment and patient engagement.
Three months after introducing the device powered with the software, hospital managers reported growth of patient experience improvement.
For more information:
https://aionys.com/cases/remedai/