Outsourced Drupal Support for Nonprofit-Focused Dev Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I’m an executive at a website outgrowth organisation that primarily serves charities, collective enterprises, and nonprofits.
Desired goal
What issue was the preparer supposed to deal with?
this vendor?We’ve hired DevBranch to prepare outsourced Drupal website outgrowth support.
What were your objectives for this project?
We’ve relied on DevBranch for strong backend outgrowth work for separate of our websites. We anticipate to localize the best coding practices in our efforts to create websites that are easy to maintain.
Provided solution
What were the reasons for choosing ?
Alexey (Business Development Manager, DevBranch) spoke at a Drupal occurrence and met with our technical director at the time. It was a promising leading interaction, so we agreed to a little, fixed-priced project. Since then, we’ve moved on to larger projects on a timesheet basis.
Describe the project in detail.
We’ve completed a number of projects with DevBranch. Our most expressive relationships have included a aggregation housing website and adapting our existing church-finding labor as a white-label website for partners to use.
Were there any dedicated directors or teams that you worked with?
We’ve worked with Oleh (Drupal Developer, DevBranch) and Victor (Drupal Developer, DevBranch) on different projects. We also work with a producer, a designer/frontend developer, and their creative/tech directors.
Results achieved
Can you share any information that demonstrates the contact this project/engagement has had on your business?
It’s too soon to measure the achievement of these projects, but our clients are pleased and are commissioning further work and improvements.
We have a little and very busy team servicing more than 80 clients, so our in-house space is limited. Working with DevBranch has substantially improved our power and trust to liberate Drupal products.
How powerful is your workflow between your team and theirs?
We use Jira to facilitate our Kanban process. Our teams work well unitedly, specially when we have the developers’ full observation. It becomes more hard when projects are coming to a close and they’ve moved on to other tasks while we’re quiet trying to make little changes.
What precisely do you attend to be the key specialty of ?
Generally, their work meets our standards and is very dependable.
What should be done better, if there are any desired improvements?
On occasion, the developers have gone over the allotted hours to accomplish a true quantity of work, which then causes delays elsewhere. We will have to adviser this better going advanced.