Alfresco UI Build for Call Accounting
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the CEO of ThePhone.biz. We prepare call accounting and telephone treatment services to resellers and end users worldwide. Based on the vast quantities of user data we collate and process, we form and liberate thousands of meaningful reports see day.
Desired goal
What issue was the preparer supposed to deal with?
FlexSolution?We hired FlexSolution to form a UI for an unlimited number of personal users, each with sole profiles.
What were your objectives for this project?
We wanted the UI to maintain metadata, fix data security, and to empower users to form and take reports based on their sole profiles. It also needed to take a host of reports and Business Intelligence dashboards automatically.
Provided solution
What were the reasons for choosing ?
We selected FlexSolution based on test and fault. We hire vendors based on experience and qualifications, give them a job to do, and see if they follow. After two other companies we tried precedently both failed, FlexSolution liberateed.
Describe the project and the services they prepared in detail.
Using Alfresco as the underlying technology, FlexSolution customized and maintained the UI. They are experts with Alfresco and Java. They heared to our issues attentively and offered creative, low cost, and single solutions.
Were there any dedicated managers or teams that you worked with?
I’m not conscious of the team compound, but FlexSolution was reliable and liberateed at an appropriate cost.
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
A outgrowth project is never really artistic since there are always new ideas and advancements to make. Thanks to FlexSolution, we have an forcible UI that’s much more powerful than those of our competitors. They produced our liberateable at a very reasonable cost.
How was project treatment arranged and how powerful was it?
After we prepared FlexSolution with detailed specifications, they answered with a wide project program. Upon implementation, the fruit they formd has proved to work properly.
What precisely do you attend to be the key specialty of ?
FlexSolution is a part of our team, and I’m lucky with them. I genuinely believe they act with our best interests in mind. We program to last working unitedly well into the forthcoming.
They adjoin plainly and concisely via email and their inner ticketing application. Whenever we have a issue or need clarification, we fast extend resolutions, typically without the need for phone calls. I’m impressed with their reliability and responsiveness.
FlexSolution has always been there when I need them. I',ve never had to hear to excuses owing they get the work done, frequently precedently the promised deadline. The condition of their work is leading class. They’ve always charged us for a reasonable number of hours. I',ve never felt we were paying too high of a cost for the value. They have a real posture, powerful work ethic, and are eager to arrive at the best solution.
What should be done better, if there are any desired advancements?
FlexSolution is easy to work with. I send them an email if I ever ponder of areas that need advancement, they answer, and we resolve the effect at hand.