UX & Creative Innovation for Financial Services Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
We’re a London-based credit card business. We want to make the credit card experience simpler, and we’re doing that through an app.
Desired goal
What challenge were you trying to address with The Gradient?
We have a firm vision of what we want and what we want to accomplish. They’re bringing a lot of our concepts to life
Provided solution
What particular tasks were The Gradient responsible for?
They’re helping us through alteration, UX, and creative. They form prototypes of what it might look like. The Gradient is a part of our team, and are working with us to liberate and design the platform.
Was there a dedicated team?
We work with a few nation.
How did you come to work with The Gradient?
One of our founders had a relationship with the founders of The Gradient. They’ve been with us since the commencement of our organisation, and we were their leading client.
We began working with The Gradient’s founders and they began edifice a team about our needs. Since then, their agency has grown. They’re quiet doing the same condition, hard work from when they were a smaller team, to now the larger team they are today.
What is the terminal result of working with The Gradient?
We began working unitedly in June 2016 and we’re quiet working unitedly.
Results accomplishd
What evidence can you share that demonstrates the contact of the engagement?
They’ve had a expressive contact. They’re helping form our vision, and the interface our clients interact with. They are producing what our organisation sees, and that’s the most significant front of our brand. It has been a five-star accomplishment.
Their team works exceptionally hard. Their piety is something that makes them rest out owing they love what they do. Their designers are high caliber and are up to despatch. I know that we’ll get the very best from their team.
How did The Gradient accomplish from a project treatment restpoint?
We have daily restups so we know precisely what everyone is doing. We adjoin through Slack and Teams. It’s like they’re sitting at the desk next to me. We can even share screens. In today’s environment, where everyone is working from home, we’ve realized the contact that they make.
What is (from your point of view) the key factor to pay observation while intercourse with The Gradient?
Their interminable excitement. They live and breathe our brand and it veritably shows through their work.
What fronts of their work would you like to get betterd?
There’s nothing they can better on. They just get it.
Do you have any advice for possible clients?
Give them some freedom. They’re not your typical agency, that needs to be locked down on what they must do. If you keep things open a bit, they’ll go further and exceed your expectations.
