Some details
Our client, a global Fortune 500 retailer needed to enrich the rollout of new product lines with innovative solutions for all distribution channels. The new software was meant to serve as an eLearning solution to train salespeople at stores and outlets on how to educate their customers on the main features and benefits of the company’s products. Intellias built an interactive retail chatbot with extensive AI capabilities to
drive customer satisfaction and grow revenue. To provide end-to-end product development, we gathered a team of skilled engineers that included a solution architect, five .NET developers, two QA specialists, and a project manager. Our team developed the backend and frontend for the chatbot, which included designing the UI/UX and implementing machine learning algorithms and modern technologies for natural language processing (NLP).
