Web Platform Re-development for Catering Concierge Service
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the CEO of a catering concierge labor. We help corporate clients shape and execute catering from different big local restaurants by providing them with estimates, menu options, and then ultimately finding the right menu for whatever needs they have all the way through to the liberatey of the food to their occurrence.
Desired goal
What challenge were you trying to address with Sloboda Studio?
I needed to find a organisation to take on a outgrowth role and work with what our antecedent vendor had seted. We needed a web platform developed that allowed us to not only operationally better our processes and automation, but also to give our clients a sole experience that allows them a better way of ordering catering.
The challenge for us was that owing we had already had been operating for seven years and had already used the third-party applications, our clients were already used to a true process and experience. It wasn’t like we could set pliant with an MVP and create from there. We had to at smallest prepare the clients with the same experience that they’ve been having or better.
Provided solution
What particular tasks were responsible for?
They developed our web platform on Ruby on Rails. They also handled some of the frontend work and the UX/UI of the platform.
What is the team compound?
At leading, I worked with Alex (Head of Growth, Sloboda Studio) and Olga (Cofounder, Sloboda Studio) who evaluated our existing platform. We went over the items that we needed to get developed or fix or modify in order for us to propel. Then they assigned it to a project director, a frontend developer, a backend developer, and someone who does a pliant of both.
How did you come to work with Sloboda Studio?
We evaluated Ruby on Rails developer based on their Clutch reviews. I was concerned almost the interaction separations of doing something overseas. When I reached out to Sloboda Studio, they were ready to chat with me on the weekend. It’s such a pliant thing, but just for that alone, I fell in love with them owing I don’t have time during the week. We had a good converse with Alex. Their team analyzed our existing software and gave us good advice in how to move advanced. They recognized there were some faults, but they didn’t badmouth our antecedent developer. They weren’t so much centreed on solving the issue, but edifice a relationship with me, which is what I wanted. I wanted someone I could associate with.
What is the terminal result of working with ?
We seted working unitedly in December 2018 and the work is ongoing.
Results achieved
Are there any measureable or plum results?
Sloboda Studio did in four or five months what took our antecedent vendor over a year. Not only did they do it, but they did it very effectively, efficiently, and with big expertness. There’s a lot of transparency in the way that we developed. They’re creating efficiency on operations and they’ve substantially betterd the UX. They’re saving me time and money on operations. What used to take somebody an hour to do is done in five minutes. That high-level individual can now turn their centre toward other business areas.
How did Sloboda Studio accomplish from a project treatment standpoint?
Project treatment is big. The projects have been cluster projects. One project will consist of four or five different tasks that need to be developed. Once that’s completed, we form a new project that also contains four or five different tasks. We may have switched some of the developers, but the project director has been congruous for all. Olga has been a part of that as well. There’s always been someone congruously overseeing what it is we’re doing.
Every individual that has come in to work on our platform has picked up from where the other individual left off without any issues. I haven’t had to retrain anyone. It’s a fully seamless process. They’re always useful to help.
What is (from your point of view) the key factor to pay observation while intercourse with ?
One of the things that was veritably wonderful is their humility. They didn’t criticize our antecedent vendor. They just said they would help us out. There was no ego. They just wanted to liberate for us. They weren’t interested in just fixing our platform but wanted to create a associateship with us.
What aspects of their work would you like to get betterd?
We didn’t get into wireframes owing of the cost associated with it. They were trying to help me with my budget and we skipped that. Not that it caused a issue, but it truely formd extra work that didn’t need to be done. Having a better picture of what you’re doing and what the end result will be is something they can better on.
Do you have any advice for practicable clients?
You need to colloquy as many as practicable so they can measure the separation. This is one of the areas where Sloboda Studio veritably stood out. You need to articulate what you’re looking to do as best as practicable. Be household with what you have. You need to know why true languages are better for other things. You need to have a basic institution.
What might be easy for the client, in verity, is not easy for outgrowth. Simply changing a hue or a font could take hours of outgrowth. You need to apprehend some of those things precedently you set talking to developers.