Some details
mTrack
923 Digital built mTrack, an industry-leading PPE tracking software for both the fire department and Marken facilities. mTrack helps to make sure the firefighters have their gear decontaminated and inspected professionally, repaired and in perfect condition.
The software handles the entire processing of gear in and out of the facility, through various stations and stages. We have integrated
it with the billing and shipping systems, RFID and barcode scanners and developed a robust reporting and forecasting solutions.Solution
This was the perfect opportunity to modernize, re-design and develop a completely new system. 923 Digital has partnered with Marken and worked together for almost three years to design, develop and fine-tune a fully integrated platform for Marken operations.
Mobile-Friendly Web Application was implemented and is now used by every employee at the facilities, by the HQ and by Marken customers. Every order is processed from the quote to the shipping stages.
We',ve integrated barcode readers and RFID scanning stations into the system. Billing integration allowed us to save countless mistakes and man-hours. Shipping can be easily tracked and all labels are now generated and printed by the system. Data from three legacy systems was carefully migrated to the new system.
Impact
All Marken facilities are now equipped with state-of-the-art technology and follow a documented ISO 9001 registered Quality Management System (QMS) governing every process of their operation.
Management has full visibility of every order as well as executive-level dashboards and reporting.
Customers love managing gear inventory and maintenance with Marken Tracking and are fully compliant with government regulations. No more calling the facility manager desk as Customers check the status of every piece of gear and have full visibility into Marken',s facilities and systems from anywhere even from their Mobile Devices.