Some details
Just Answer is an online answer engine that connects visitors to experts in various disciplines. It uses the paid-advice model.
The client was seeking an AI solution to route questions to human experts and improve the speed and efficiency of the ‘question-answer’ process.
Using AI, machine learning and natural language processing, the Just Answer Chatbot was developed to serve as an
intelligent routing engine.Questions are routed faster, communication between user and expert is more efficient. The improved efficiency and speed have resulted in increased conversions which allows the online expert question and answer website to stay relevant and grow.