Some details
Armada Labs was challenged to develop an online platform that could allow consumers negotiate and pay their past-due accounts online via computers, tablet or smartphone at convenient time and on mutually acceptable terms.
After formalizing the concept, conducting initial market-research and creating the prototype, Armada Labs introduced eResolve, an online debt negotiation platform that automates the dialogue
between the two parties, negotiates on your behalf and always facilitates payments processing helping you meet compliance requirements. The platform is fully customized to fit into the regulatory framework in the United States or any other country.Consumer engagement: web interface is available anytime and is accessible from a computer, tablet or smartphone.
Payment negotiation: eResolve negotiation platform allows consumer to negotiate back and forth on the amount and terms. Enables collectors/banks/lenders to define debt-resolution conditions, track progress and get analytical data fast,
Integration: Integrates with all main, international payment providers to streamline debt processes, Simplifies secure integration with the customers’ software systems via API,
Adjustability: Adjusts for any federal, local and U.S. law regulations and software system limitation via a modular solution,
TCPA (Telephone Consumer Protection Act) and FDCPA (The Fair Debt Collection Practices Act) compliance: consumers can log in anytime and return later to complete the process. Customizable: Customizes for conditions and regulations worldwide in only three weeks or less.