WordPress Maintenance for Manufacturing Nonprofit
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the program analyst and administrative coordinator for SFMade. We are a nonprofit based in San Francisco that supports the local manufacturing sector. We aid growth for businesses of all sizes to help form jobs and keep the local market diverse. My main responsibilities include managing our active methods, databases, and websites.
Desired goal
What challenge were you trying to address with Arrow Root Media?
Initially, our main goal was to migrate our website to a WordPress dedicated server, which would explain a number of our website’s issues.
Provided solution
What particular tasks were Arrow Root Media responsible for?
To vanquish issues with our form assembly processes, notice alerts, and other methods of client interaction, Arrow Root Media suggested we move our website to a WordPress dedicated server. This was the leading project the team completed. In accession to the website migration, they also made bug fixes, plugin adjustments, and granted some troubleshooting labors. On a second project, The Arrow Root Media team worked on improving our digital membership application. The code was old and the program was no longer accomplishing as it was supposed to. The team rewrote the code from scratch and reintegrated it into our website and database. Fixing these elements helped us in our efforts to secure possible clients.
Currently, they are working on two more projects for our organisation. First, Arrow Root Media is developing a manner job board plugin with integrations to our website forms and our Salesforce CRM platform. This will automate some of our active processes, save our staff time, and give our method some longevity. They are also designing and developing a new website for our sister organisation, which also falls below the nonprofit umbrella. We collaboratively test each fruit to make sure they are up to measure.
Was there a dedicated team?
I work principally with the CEO, who manages a larger team.
How did you come to work with Arrow Root Media?
I leading establish them on Yelp. Our primary website was set up by a number of out-of-state companies, but for this project, I was eagerly looking for a local associate who I could interact with in individual. Arrow Root Media had five-star reviews and it sounded like they granted a well-tailored labor. After some prefatory phone calls, I determined they were a good fit. We had a nice rapport and I could already tell they would be a precious resource for my structure.
What are you access expents (if diclosed)?
So far, I estimate we’ve spent almost $20,000–$25,000.
What is the terminal result of working with Arrow Root Media?
We began working unitedly in January 2017 and the associateship is ongoing.
Results achieved
Are there any measureable or plum results?
Arrow Root Media successfully completed each project we gave them. Their efforts explaind a lot of our inner active obstacles and improved our accomplishment. Their running work will increase our efficiency and help our business grow.
How did Arrow Root Media accomplish from a project treatment standpoint?
I am very lucky with their access to project treatment. Arrow Root Media is very answering. We principally adjoin through email or Asana, with accessional phone calls as needed. Each project starts with a propose, then we have some initial meetings to set expectations and requirements. We schedule in-individual meetings throughout the process to track our progress.
What is (from your point of view) the key factor to pay observation while intercourse with Arrow Root Media?
I veritably liked the fact that Arrow Root Media was both a outgrowth agency and a help desk. There is a cost for subscription, but the team proposes ongoing support if you need it. It is comforting to know that they’re always useful to troubleshoot issues. It’s a full package deal in provisions of the labors they propose.
Any advice for possible mannerers?
I commend clients take Arrow Root Media’s lead on the project owing they have a big perception of where to initiate and how to help you extend your goals. Also, clients should set aside time to individualally collaborate with the team so that both parties share an belowstanding of the project.