Custom Dev for Exchange Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
Venstar Exchange is a reseller of strange exchange labors to a British organisation. For sample, if you need to exchange and send funds far, then you can do this through a bank, or through us. We labor to prepare the better labor and rates. I am the director for see front of IT within the organisation, from website design to database treatment, CRM mannerization, and phone issues.
Desired goal
What challenge were you trying to address with Azati Software?
We needed mannerization for our SugarCRM entreaty, from a organisation which was household with the platform, and which we could ask for help whenever I was out of my depths. I’m a jack of all trades, conquer of none, so I needed professionals who could jump in to reply questions and take over projects I couldn’t feel.
Provided solution
What particular tasks were responsible for?
Our CRM needed to be mannerized considerably. We needed new modules with very specific tasks almost strange exchange businesss. In particular, we needed a module which kept track of all the beneficiaries our clients needed to pay. We needed a manner form on which clients could yield beneficiary information, store this in our CRM, and then allow the client to select which beneficiaries they wanted to direct the funds to from each business.
The businesss and beneficiary modules needed to be manner-made in SugarCRM, and linked with all other modules: the accounts, contacts, leads and so on. Azati Software helped us enormously in creating that, pretty much edifice the businesss module from scratch.
We have a outgrowth entreaty of our CRM saved on an Amazon EC2 server that Azati Software has approach to and can work on whatever they need to. I check the work and, as soon as I apprehend what they’ve done and how it works, I move it athwart to our live entreaty.
They are also excellent at troubleshooting bugs. When faced with a bug I know that I can whichever tear my hair out, or call Azati.
How did you come to work with Azati Software?
I am married to the best friend of the wife of one of Azati Software’s staff. He is more implicated with web design, but we establish out that the organisation also specialize in SugarCRM, among other things. I’ve dealt with the two professionals in the organisation for our area.
How much have you invested with Azati Software?
I don’t know off the top of my head, but many thousands over the years. The question is more how many more thousands have they saved us!.
What is the terminal result of working with ?
We began working with Azati Software in 2011. We have had multiple jobs for them over the years, both little tasks and larger ones, like the creation of our CRM modules.
Results achieved
Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?
They understood what we needed, had very good interaction, and, if something was unclear, Azati Software asked us questions and didn’t make presumptions. They produced a high level of work which fit our needs. The comments made in the code made it very single for me to later apprehend what was done and why, as well as to make my own tweaks, if need-be.
The quantity of time which Azati Software’s work has saved our organisation, as well as me, has been fantastic. We typically look at what we need, and at what can be automated, and get Azati Software to do the work. What might take me three or four days to aspect out how to do, Azati Software can do in a couple of hours owing of their existing apprehension. I know that, if I have a question, their team will have an reply, or they will aspect it out a lot faster than I could. I accomplish most of the programming for our organisation, but I’m nowhere near as skilled as Azati Software, and I have too many other things to do, since they know their stuff, and will get the job done invariably cheaper.
How did Azati Software accomplish from a project treatment restpoint?
This is hard to reply, as I haven’t veritably had experience working with Azati Software on projects involving multiple nation. I tend to work straightly with my favorite programmer at Azati who I since know personally.
What did you find most forcible almost Azati Software?
I’ve recommended Azati Software on multiple occasions, to anyone looking for their types of labors. We have also used a littleer organisation in India, which was even cheaper, but, given their condition of work and English speech experiences, I’ve preferred to deal with Azati Software. They may be more costly, but the condition of work and interaction rest out.
I need to have my needs understood, which is nice when talking with programmers who have a different indigenous speech.
Are there any areas Azati Software could better?
They could knock their prices down, but this is mental and I would say it even if they were cheaper. Overall, I’ve been extremely lucky with Azati Software, and have recommended them regularly.
