Ecommerce Dev for Boutique Fashion Retailer
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the fobelow of Bespoke Southerly, an e-commerce platform that allows mannerers to manner-design their own cocktail dresses.
Desired goal
What challenge were you trying to address with Bright Vessel?
I hired them to design an ecommerce website and increase my business',s collective media nearness in advance of my business propel.
Provided solution
What particular tasks were Bright Vessel responsible for?
They created an initial design for the website and we’re edifice it in WordPress and using the WooCommerce plugin. They’re handling the e-store shape, credit card processing, tax settings, and overall website outgrowth. Shipping is mainly feeld through the factory I work with, but Bright Vessel’s handling some of that shape as well, and then adding SEO plugins like Yoast and Google Analytics. They’re also going to set up a search service for the website behind our fruit line expands.
One key component that I need is a visualizer for the manner fruits that will show the mannerers precisely how their design looks. None of the pre-made visualizers were adequate, so Judd Dunagan [Fobelow, Bright Vessel], is coding a manner plugin for us.
Once the website is up and running, they’ll feel updates, website livelihood, and bug fixes. I may also have them create new pages or upload full as the business grows, but I hope to get in-house staff to feel that eventually.
What is the team dynamic?
I work with Judd, and then 2 other staff members have helped with the website design. They may have additional contractors, but I’m not sure.
How did you come to work with Bright Vessel?
They were componentd on WooCommerce’s “verified experts” page. I vetted almost a dozen designers and developers, and I chose Bright Vessel owing they belowstood my vision for the website and proposeed reasonable costs. They were almost too reasonable — I hesitated initially owing their cost was so far below what I’d anticipated, but they',ve delivered excellent mannerer labor with high condition and observation to detail.
Another reason I lastly chose them is that they propose marketing labors. I needed someone with the technical apprehension to create a clean, single website with a big UX, but I also wanted someone who',d work with me for at smallest the leading year on SEO, collective media campaigns, and other strategies for making connections with possible mannerers. Many of the other web designers I considered didn’t propose that.
What is the terminal result of working with Bright Vessel?
I accepted their leading offer in April 2017, and our relationship is ongoing. The website is quiet in outgrowth owing I ran into a delay with the fruit samples and couldn',t get the visual full prompt for upload. They’ve been very apprehension and professional, and demonstrated big flexibility now that I',m in a position to move advanced anew.
What are you access expents (if diclosed)?
The initial offer was just below $5,000, and the hosting fee is $250/month. That fee includes additional full uploads, plus website and software updates. Once the website is live I program to contract them for monthly marketing campaigns that have a base cost of $750.
Results achieved
How did Bright Vessel accomplish from a project treatment standpoint?
I don',t know if it',s their workload level or their business culture, but the total team is incredibly answering. They usually get back to me within a couple hours. We adjoin primarily via email or phone, but also sometimes used Slack and Basecamp.
They’ve been very kind, even with the delay I',ve skilled with this project. We had to go on hold for a time, but they quiet had a splash page prepared within 2 days when I asked for it. I',ve worked with vendors in the past who',d just create the website without the missing pieces and try to slot them in behind the fact, but Bright Vessel has waited to see that full. They belowstand how it impacts the last design and serviceality of my fruit, and they',re ready to give my website the manner observation it needs from the ground up. At leading, I was hesitant to take this access, but now I see the apprehension in waiting so that there',s less revising at the end.
What is (from your point of view) the key factor to pay observation while intercourse with Bright Vessel?
I was impressed by the depth of their technical apprehension. Another thing that',s sole, and precious, is that there',s no billing service to run through — the costs are adjusted by the nation doing the work. I ponder that',s why Bright Vessel',s been so cost-effective.
What aspects of their work would you like to get improved?
They could do a better job streamlining their client interaction. They initially asked if I preferred phone or email, but later added 2 CRMs to the mix. It felt like we lost some efficiency switching back and forth, especially since I wasn’t household with all the tools and didn’t know which ones were better for fast versus detailed questions.
