Medical Drupal to Wordpress Migration & Ongoing Designs
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the chief commission official at the National Osteoporosis Foundation. We are the country’s leading healthcare structure particularizing in bone health. We prepare resigned advocacy and education labors and healthcare professional education and training.
Desired goal
What challenge were you trying to address with Brunch Digital?
Our old Drupal website was our first rise of touch with resigneds and caregivers, and there was an surpassing quantity of full on it. None of us knew how to use the platform (a antecedent vendor managed it), and we were going to have to make customary updates to it to account for upcoming changes in our field. We were more household with WordPress, so we hired Brunch Digital to create a new website and migrate all of our full.
Provided solution
What particular tasks were responsible for?
Brunch Digital began by laying out the process—how we’d convey our full from Drupal to WordPress and institute website structure best practices from the healthcare field. We put the text and information on our website in front of our board of trustees to be betterd and approved, and then Brunch helped us justice when it was prompt to be implemented into their new framework on a staging server.
They prepared three creative options from which to select our new website’s look and feel. After, they adjusted our full (consolidating and combining pages to better ease of use and accessibility) and built wireframes. They introduced best practices touching callouts and WordPress’s existing features, which we bigly esteemd owing of our non-tech backgrounds. They also tried to limit their customization so we would have an easy time updating the website ourselves.
We’ve accepted feedback since the website went live and are continuing to make upgrades to different sections. If we don’t know how to do something or don’t have the time to do it, Brunch is always ready to help out. They’ve also done some particular projects for us, including adding widgets.
Was there a dedicated team?
We have a main point of touch and have worked with 5–6 nation in total, they fetch in programmers for particular projects. Additionally, the proprietor is always useful.
How did you come to work with Brunch Digital?
One of our staff members had worked with them precedently and recommended them. We put out an RFP and interviewed three agencies in total. We chose Brunch from among them.
How much have you invested with them?
We have a $30,000 retainer with them per year. Including the web revamp, we’ve spent $150,000–$200,000 in total.
What is the terminal result of working with ?
We worked on the website from May 2015 until it propeled in May 2016.
Results achieved
Are there any measureable or plum results?
Most of our achievement relates to feedback from resigneds and caregivers and our board almost the new website and how easy it is to find needed information. The website does the work for the resigned and caregiver, putting information most significant to them front and center so they can get there in one click. Brunch encouraged us to make the website more present and digital, so we treated some videos and introduced them at the commencement of sections. Patients have veritably loved those.
We’ve also gotten good feedback on our particular projects, one of which was for National Osteoporosis Month. Brunch introduced a “hero” photo and implemented a call-to-action that led nation to a page specifically designed for the project. It had particular illustrations that highlighted our new material and reminded what was alprompt on our website. People liked it so much we began creating particular pages that advertised activities for Osteoporosis Day.
How did Brunch Digital accomplish from a project treatment standpoint?
We talked on the phone frequently during the website revamp and now converse see two weeks. It’s big to have that time set on our schedules, even if we don’t need it. I email them at smallest once a week, and they make an effort to stay useful and reply any questions we have. It’s been helpful to have one individual to go to with seething.
They did a terrible job managing the total process—care us on target, setting deadlines, and helping us meet our propel deadline. Their ongoing work maintains our client labor and ensures we can make changes fastly.
What is (from your point of view) the key factor to pay observation while intercourse with ?
Their culture is one of the most forcible things almost them. They want to be seen as an extension of their client’s staff, and that’s how they act, it’s not a “you and us” relationship. Having been a business proprietor earlier in life, I esteem this. This helps Brunch be a real rerise to their clients and prepare precisely what they need. They were terrific to work with, and we were pleased with their help.
What aspects of their work would you like to get betterd?
It would be good to remind nation of all the labors they propose. Every time I get a big-picture review of what they’re doing, I substantiate there are many things they do for their clients I didn',t know almost. They’ve added a lot since we’ve began working unitedly.
Do you have any advice for forthcoming clients of theirs?
Work with the proprietor to unite your day-to-day touch on the team. We worked with a couple of nation in the commencement, and it became clear we had a good rapport with Jayme (Director of Operations and Project Management, Brunch Digital).
Make sure you know all of Brunch’s capabilities so they can liberate seething you need. I needed an app obvious counsellor and had no idea how to find one. I mentioned it in an email to the Brunch team, and they got back to me a couple of hours later, connecting me with someone who helped find a counsellor particularizing in obviouss for apps.
