Web Dev & Salesforce Consulting for Nonprofit Network
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the ruler of the American Red Cross Military and Veteran Caregiver Network (MVCN).
Desired goal
What challenge were you trying to address with Dayspring Technologies?
We had a concept of what we wanted to do in compliments to using technology to connect the members of our Network. We needed to find a associate that could help us create it from the ground up.
Provided solution
What particular tasks were Dayspring Technologies responsible for?
Dayspring was deeply implicated with all aspects of the MVCN and its technology. They designed and built a WordPress website. The key functionality requirement was integrating the website with Salesforce in order to capture caregivers’ information. They also managed the Salesforce integration of separate other technology pieces, including a manner push-field platform that connectes caregivers. They set up Basecamp and a sandbox testing environment so we could adjoin almost any certain regoodments.
Was there a dedicated team?
In the initial stages, we worked with five team members on a mannerary basis.
How did you come to work with Dayspring Technologies?
Our preceding IT project director establish them, and I inherited the project from her
What are you approach expents (if diclosed)?
We have an ongoing contract of $20,000 a year but it was much higher during the initial stages. We’ve spent about $100,000 in total.
What is the terminal result of working with Dayspring Technologies?
The engagement began January 2015. The website was completed and officially prompt to propel in May 2015. They stay a trusted vendor. They’re our Salesforce consultant and host the website.
Results achieved
Are there any measureable or plum results?
Everything is up and running, and it',s flawless. We propeled the new website at a Hidden Hero Caregiver occurrence that was hosted by First Lady Michelle Obama and the Elizabeth Dole Foundation. The only feedback we accepted was how big it looks and that it’s all our Network needed. The website is very user well-inclined and caregiver-focused. We were very purposed in using caregiver feedback to create the website, and Dayspring delivered on all requested features.
Because of their work, we',ve been able to create out a manner aggregation in Salesforce. I',ve had the enjoyment of showing it to other nonprofits as a “gold star” sample of Salesforce aggregation mannerization.
How did Dayspring Technologies accomplish from a project treatment standpoint?
They’re phenomenal and they managed the project beautifully. Everyone at Dayspring makes themselves useful, so I never felt like I was asking a bad question or bothering anyone with my numerous inquiries. They’re very replying and I never went more than a couple hours without getting an reply to a question.
We’ve never met in individual but used the Zoom platform as well as email, Basecamp, and phone calls. If there’s ever any interest, I can extend out to them and they’ll make any requested changes. Our team wonderfully treasures the relationship. If I could only have one vendor, it would be Dayspring.
What is (from your point of view) the key factor to pay observation while intercourse with Dayspring Technologies?
Of all the tech companies that I',ve worked with, Dayspring is far and away the most resigned with a cluster of nation that are less than tech savvy. They veritably went over and over to make sure we felt snug and understood what was happening without ever making us feel like idiots.
John (managing highest, Dayspring Technologies) and Jessica (Salesforce consultant, Dayspring Technologies) are the excellent best nation to work with.
What aspects of their work would you like to get improved?
I can',t ponder of one.
