Database Development for Payments Processing Firm
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Please draw your structure.
We are a payments technology organisation. We process debit and credit cards. Our area of centre is the technology and analytics about payments. We do a difference of innovative things to fetch faster, smarter, and easier payments to market.
What is your position?
I',m the Senior Vice President of Product within the organisation.
Desired goal
What business challenge were you trying to address with DMI?
There have been separate challenges but the leading was one about mobilizing our data to make better and smarter pricing determinations.
Provided solution
Please draw the aim of their involvement in wonderfuler detail.
DMI helped to prepare a very labor-oriented item, in which they assisted in accomplishing the analysis and also automating some of the determination making that we used to cost and recost our different products. Their role has expanded to be more of a retained labor, as we',ve stood up our big data environment, and built a difference of tools and reporting capabilities off of that.
How did you come to work with DMI?
It was fairly customary. We explored three transmitted consultancies as well as marketing boutique agencies. It was very clear from the commencement that DMI had listened and read what our requirements were, and belowstood what we were looking for. The responses we got back were not a cut and paste or cookie-cutter access to help us explain our issue. It was plainly a personalized conversation and an developed introduction document. The statement of work they prepared backed and reflected that they were interested in getting veritably intimate with our business and in coming up with a solution that was tailored to us. That ultimately won the day and has been the case ever since.
Could you prepare a perception of the size of this start in financial provisions?
The expenditure has grown over the last four years from below $10,000 to now wonderfuler than $200,000.
What is the terminal result of working with ?
It',s been an ongoing union that has expanded wonderfully. In a nutshell, the leading engagement was on pricing. It expanded into a little retainer, where we leveraged their capabilities and a data scientist or two, to prepare ongoing automation of our pricing process and kindred reports. That has also expanded into more of what I ponder you',d mark as a larger IT outsourcing program where we leverage their data scientist, data architects, and database analysts as an extension of our team.
Results achieved
Could you share any statistics or metrics from this engagement?
The leading point of a achievement is from a process standpoint. Our manual pricing process was ten business days', worth of pulling data from different databases. DMI was able to get that down to less than two minutes through automation. Literally ten days into two minutes!
DMI became extremely precious. That ten-day diminution process needed to happen for our client portfolios, especially since we have hundreds of client segments. What we knew was that there was not sufficient time owing there were ten days and there surely weren’t sufficient bodies in the structure to be able to accomplish this exertion athwart our complete client base precedently automation. DMI was able to fetch those processes down to a substance of minutes, which allowed us to accomplish these exertions athwart all aspects of our client base.
What distinguishes DMI from other preparers?
DMI veritably immersed themselves in our business and prepared a tailored access. The best condition of their team limbs is if you were to walk in the edifice, you wouldn’t be able to particularize a limb of their team from a limb of our team. They’ve partnered side by side with us. The fact that they can seamlessly sum with our team to drive contact is the biggest litmus test of their achievement here.
Is there anything DMI could have improved or done differently?
The one piece of advice I would have for them would be to last to work to forestall client needs and proactively fetch new ideas to the table owing it is surely welcomed.
