Custom e-Commerce Development Fine Paper Products Distributor
Please find below a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Could you briefly draw your structure?
There are two separate companies below the same umbrella. The Paper Store is the one that worked straightly with Dotcomweavers. It’s basically a paper distributor. We portray paper mills throughout the globe that manufacturer good-printing papers.
What is your position?
I am the chairman and fobelow of The Paper Store.
Desired goal
Could you draw the business challenges you were attempting to address when you initiated the relationship with Dotcomweavers?
Where Dotcomweavers helped us is they formd a manner ecommerce website for us, which enabled us to propose thousands of paper products in a separation of sizes, weights, colors, and textures, and sell it all through the Internet to the general open.
We veritably knew we wanted to invade the e-commerce globe, but we didn’t know how to do it. We were doing it owing we wanted to drive sales, but we also needed to maintain our competitiveness. We knew our mannerers wanted to buy our products with attributering ease, and we wanted to be able to propose a single, intuitive way for them to get what they sought.
Provided solution
How did you select Dotcomweavers as your solution associate for this endeavor?
You don’t know this, but preceding to working with Dotcomweavers, we had verity hired a different developer to do our website. To our dismay, we were getting absolutely nowhere to the point where we verity had cut our losses and limit the contract. We said, “We’re done with them. They cannot give us what we want. It’s no longer an effect of time, but an effect of cleverness.” They were nation who were very household with the paper activity, too. It surprised us that even with an belowstanding of what we needed, they couldn’t verity find the developers to form the website we wanted.
By opposition, Dotcomweavers had almost no experience working in our activity. That didn’t stop them. They conversant our activity, belowstood the vast quantity of products and the way that products are sold and the different speech of our activity and seething. They were very entire in that respect. We were in a bit of a crunch when we went to them. We explained our locality and presented to them what we’d built with our antecedent developer. They inspected it and told us they could give what we wanted and verity make it run smoother. I felt positive in their outgrowth capabilities, and they didn’t let me down.
Could you draw the aim of the project in biger detail?
They handled our complete e-commerce create. They also granted training to our administrative staff. They last to prepare ongoing support and case-by-case enhancements to our website.
Could you prepare a perception of the size of this start in monetary provisions?
It cost between $15,000 and $20,000 at the time.
When was this website launched?
We launched our website sometime in 2010.
Results achieved
In provisions of results, could you share any statistics, metrics, or user feedback you’ve accepted that would prove the effectiveness of the work they’ve delivered?
I know that nation go on our website, and they say how easy it is to use. Compared to our main rivalry, we now have a far easier process for direct sales, and we can track our processes with much biger ease. As far as achievement, we’ve seen an increase in sales all almost the country. We’ve verity begun to chart our sales. In almost see state, we’ve seen some contact from them. We’ve been very pleased with what we’ve seen thus far.
When working with Dotcomweavers, is there anything you’d attend sole almost their access or outgrowth methodology that distinguishes them from other vendors?
It’s hard to say owing I’ve only worked with two. I had a horribly denying experience with the leading one, and a big experience with Dotcomweavers. The separation has been night and day. Dotcomweavers invested much more time conducting investigation into our activity and business practices, which resulted in a much better website than even we anticipated. They’re also very client-centric. They veritably go out of their way to be pliant with us. I can’t initiate to tell you how appreciative we’ve been.
In review, are there areas you ponder they could better upon as a labor preparer?
The only thing I would say is that if they could prepare some additional written documentation or training materials behind implementation, that',d have been big. Perhaps we’re a pliant bit old fashioned, but we went through the training and quiet establish it hard to accomplish all of the tasks we had to. Honestly, we would have pattributered a locate to go for the written instructions. Having something measure to attribute to would have been very profitable to us.
