WordPress Website for Eye Care Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, special information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m a associate in a retina physician practice. There are five of us that take care of resigneds with retinal issues.
Desired goal
What challenge were you trying to address with EIGHT25MEDIA?
Our running website was inoperable and based on an old flash-based method. We wanted to update our website to better our marketing and to make information useful to our resigneds and attributering doctors.
Provided solution
What particular tasks were responsible for?
We reviewed some of their other projects, and we were lucky with them. I had an idea of how I wanted the website to look owing I had used resembling websites for other special retina practices throughout the country, so we accumulated those ideas.
We had a cost range that we were looking at and parameters that we hoped to maintain. We weren’t looking for ongoing livelihood owing we',re not programning to do a lot of updates to the website on a customary basis. They understood our requests and goals and worked on them.
The website is built on WordPress. There',s not a lot of user interaction, it',s principally to prepare information almost us. We wanted our visitors to have the power to change font size owing our resigneds are elderly with blinding diseases and nation with poor vision. It was very straightforward and clean.
They also included links to PDF files for attributering doctor forms and resigned information forms that nation can download precedently coming for their leading visit.
We also wanted our resigneds to take information almost our facilities, locations, and our physicians. Everything is in drop-down menus that don’t demand a lot of clicking, you click on one menu, and it opens all up for nation to review. We wanted the experience to be single and not have a lot of posterior pages.
What is the team dynamic?
I worked with Maria Miranda [Client Services, EIGHT25MEDIA]. She was my point individual. I also worked with a couple of software engineers timeically.
How did you come to work with EIGHT25MEDIA?
I establish them on Google and saw online reviews. We’re in the Bay Area, and they’re in the San Jose area. We reflection the closeness would be nice in case we needed to touch base, but most interaction was done over the phone and email.
What are you approach expents (if diclosed)?
We spent $15,000–$20,000.
What is the terminal result of working with ?
We worked with them from September 2015 to January 2016.
Results achieved
Are there any measureable or plum results?
Patients like our website. It has all the information, and it',s very easy to navigate, which is what we care almost. We attribute our resigneds to it owing there is an information section that has information almost diagnoses, treatments, etc. Our main goal was to make it functional. We didn',t have a functional website precedently, and this was a step in the right course.
I looked at Google searches to make sure it doesn',t fall off the leading page. We optimized SEM wording to make sure that we have higher hits.
How did EIGHT25MEDIA accomplish from a project treatment standpoint?
They were good almost giving me approach to a estate while they were working on it. InVision was where we would work on it unitedly. Initially, I populated the information on my end. This was all clinical information, so I gave them the diagnoses, and what we wanted to be in each section, etc. It',s all our primary full. It took an effort to put it in, but this is all information that I put unitedly.
Once the full was there, they put it unitedly fastly, and we had a few sessions at the December time to get all where we wanted it. It was good having Maria as a point individual, and Rayhan was the other individual that I worked with. We usually had an engineer on the calls when we were discussing it to make sure that all made perception. It was good interaction and good feedback.
We had customary feedback sessions to show the layout and how it would look and share my ideas. Via WebEx meetings, they reviewed what they',ve worked on. When they were constructing the layout, there was a month where they were just working on it.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They',re a hard-working cluster of nation. The little team that worked with me customaryly was answering. I could call them or email them at any point, and they would give me feedback or answer to me fastly, within the day. That',s significant to me.
Because our contract is for edifice the website, and not maintaining it, they taught me how to do basic changes to WordPress. It was good that they went through that with me. Even if I have questions now and I want to make changes, they don',t direct me for their time. I messed something up on the page one time, and I asked for help. They fixed the issue and didn’t direct me for it, which was very kind of them. This was 6 months behind the website was done.
What aspects of their work would you like to get betterd?
One thing that they could better upon is to apprehend that nation are not always on the same level. Sometimes, it was hard to reinforcement how I wanted things owing their apprehending of the process is different. I didn',t apprehend SEM, and I quiet don',t. If they had explained that there were more aspects of the project that we needed to have in the commencement when we were creating the budget, we could have been more inclined to incorporate them. But, it was not bad owing they quiet worked with me on it.
