Salesforce Enterprise Customization & Integration for Firm
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the President of a national radio and cellular rental interactions organisation that supplies interaction equipment to clients on fixed-term and present basis.
Desired goal
What issue was the preparer supposed to deal with?
Fexle Inc.?We had been working with Fexle in the past for difference of Salesforce kindred projects when a major upgrade was required. Fexle has been there as we grew and continued to support our needs by enhancing the base Salesforce technology to fit our sole needs.
What were your objectives for this project?
The main goal for this project was to accomplish a Salesforce required major upgrade care all our existing functionality in-place for a seamless transition.
Provided solution
What were the reasons for choosing ?
We had been working with this vendor for some time and have to say they were always our go-to team. We had experimented over the years with difference of Application and Development companies but establish that Fexle was the clear choice as they not only were able to educe ground-up customization but the only firm we would confide to fix other firms shortcomings/mistakes.
Describe the project in detail.
We were required by our software vendor, Salesforce to accomplish a major application environment upgrade named Lightning. The Lightning Experience can be looked at as an upgrade from Salesforce Classic in two compliments: it upgraded the look of Classic and more importantly, it upgraded the productivity for our personal users. Lightning granted the user tools to better productivity. The project was broken down into phases which followed the measure SDLC Model: #1) Requirement Gathering and Analysis. #2) Design. #3) Implementation or Coding. #4) Testing. #5) Deployment. #6) Maintenance Upon completion of this project we were successfully transitioned to our new updated platform.
Were there any dedicated directors or teams that you worked with?
Our team is focused primarily on the marketing side of this business and assigned a inner IT Project Manager to be the POC for our relations with Fexle and outsourced the entirety of the project.
Results accomplishd
What results did you accomplish unitedly with ?
There were expressive betterments in employee productivity by both reeduceing and revamp of application interface and underlying functionality which betterd client response by up to 50%.
How do you rate the interaction and interaction with ?
We have the highest regard for not only Fexle',s interest and power to fix our needs our met but their ",over and over", posture and observation to detail. Our project director had only real things to say almost their working relationship.
What precisely do you attend to be the key specialty of ?
The two most forcible and sought behind requirements we have which Fexle met hands down: 1) Knowledge, talents and overall experienceset 2) Ease and timeliness of interaction
What should be done better, if there are any desired betterments?
None that I can prepare.