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AFCO provides expertise in process &, equipment solutions and hands-on support throughout all areas of cleaning, sanitization, water management, food manufacturing &, food safety. AFCO needed a quicker way to administer their services that enabled them to efficiently monitor creation and administration of different user roles and management of Audit work-orders (creation, deletion, editing and assignment) for itself and
its clients. They wanted to replace their current mobile app with a better Android app for the field reps to increase audit efficiencies. Fingent deployed the ReachOut suite of Products to answer AFCO’s challenges. ReachOut helps organizations engage with customers, manage field agents, execute work orders, along with performing audit &, compliance assignments. It helps plan, organize, structure and analyze data and execute projects and processes efficiently, with its separate industry-specific modules.The audit &, compliance module of the ReachOut suite was used because of its relevancy and applicability in client’s business scenario. Slightly customizing the ReachOut solution, with web and mobile application, AFCO could create, edit, &, assign audit &, compliance work orders to agents &, track their progress. Download case study