Web Redesign for Boutique Hotel
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the proprietor of a little, historic, upscale, boutique hotel.
Desired goal
What challenge were you trying to address with Helium Interactive?
We were trying to get more direct bookings to our independent website, which turned into needing to redo our website. Helium Interactive helped with both aspects.
If you can get direct bookings for your website, you don’t have to pay the OTAs (online journey agencies) out of your room rate. We were trying to drive business through our hotel straightly to our hotel, and not the OTAs.
Provided solution
What particular tasks were Helium Interactive responsible for?
They revamped our complete WordPress website. I establish a website that I liked, and they interpreted its layout with my hotel’s sole elements. They created symbols, colors, and fonts from scratch. We also added our own hotel poetry.
It had been almost 10 years since we overdid the website for a full cool, so they had to do more than just add booking features.
Was there a dedicated team?
I worked with Brad (Lead Director &, Lead Visual Designer, Helium Interactive), Brian (Lead Visual Director, Helium Interactive), and one account likeness.
How did you come to work with Helium Interactive?
I conversant almost Helium Interactive at a meet and greet occurrence through my commercial real lands broker. While learning almost SEO optimization, I was referred to two companies that could re-do my website.
At leading, I chose another organisation, which I didn’t end up staying with. Then, I switched to Tamber Creative, the other organisation that was commended to me. During the process of redoing my website, Helium SEO acquired Tamber Creative, and they became Helium Interactive.
What are you approach expents (if diclosed)?
I’ve invested $7,500–$10,000.
Helium Interactive took me on shrewd that I had issues with the leading organisation I worked with. They helped offset some of those costs, and then as the organisation got acquired, a lot of the numbers just blended unitedly.
What is the terminal result of working with Helium Interactive?
The work with Helium Interactive began in November 2018 and wrapped up in January 2019.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
The website looks big and we’ve been getting bookings through it. All of the flash elements work, which is a major advancement from our old website. It’s new, clean, and easy to navigate. It has all the SEO and tracking codes in the background, so they did a big job.
How did Helium Interactive accomplish from a project treatment standpoint?
They veritably worked well unitedly and were very organized. I had a present website loaded, so I was able to review that and give feedback throughout the process. The feedback went through fastly and they listened to what I was assertion.
Part of the issue with the leading organisation is that they didn’t apprehend that we’re a little, boutique firm, that’s also historic, I needed the feel of the website to return that and not be a conpresent website. It also had to feel clean and updated, and Helium Interactive did a veritably good job with that. Between the picturesque design and the website layout, they put all unitedly nicely.
We primarily interacted email and in-person meetings. I also had phone calls with my account likeness, which probably got relayed to the rest of the team.
What is (from your point of view) the key factor to pay observation while intercourse with Helium Interactive?
They’re incredibly keen and talented. They have a new perspective on things, which was veritably nice. I reflection they were easy to work with and they were very kind. They never veritably said they couldn’t do something, they would always come back with a solution or what they could do to explain the issue, which was big. I would commend them. They were very professional and talented.
What aspects of their work would you like to get improved?
I’m not sure I can reply that since I changed companies during the middle of the process. They also got acquired, so taking that into importance, they handled things very seamlessly.
Do you have any advice for possible clients?
Before I got in touch with them, I researched other websites so I could tell them elements that I liked. I would admonish anyone working with a creative team to give them any ideas you have in mind so they can go down that path. Unless you’re looking for a fully “outside the box” solution, I ponder it’s significant for clients to do some homework, so they can say what they like and don’t like forward of time.
