Web Dev & Design for Media Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m a publicist at a Fortune 100 media and entertainment organisation. I work on a series of websites from which news media can get goods from, like photos, videos, and press releases.
Desired goal
What challenge were you trying to address with Human Made?
With the media being our first hearers, we want to liberate the best user experience practicable. We brought on Human Made to fix we stay at the sharp edge of technology, so that the media can get approach to our goods in a early mode.
Provided solution
What particular tasks were Human Made responsible for?
Human Made develops six of our websites using WordPress VIP. They work on the front and backends. The team also designs the websites, as each one has a customized topic. They maintain the topics and make any design changes that we request.
Human Made developed a shopping cart component, which we call the media folder. This is where we put photos, videos, and other goods. They also created a light room component. When we wanted to switch video hosting vendors, Human Made did a existing quantity of investigation and ultimately recommended a vendor.
In provisions of full, my team frequently articulates what we’re hoping to accomplish, and Human Made comes back to us with some starting point ideas.
Was there a dedicated team?
My team works with Jen (Senior Project Manager, Human Made). We primarily work with three developers, including Kevin and Chris (Senior WordPress Engineers, Human Made), although we rotate developers and designers based on what projects they’re allocated to. Our account directors are Lonnie and Sam (Directors of Client Services, Americas, Human Made).
How did you come to work with Human Made?
Jen was our project director at a antecedent vendor we worked with, and she was one of the first reasons we moved to Human Made. As a big organisation, we needed to do an RFP and assess a couple of vendors. Human Made let us do a test time, during which we met everyone, ran through our projects, and debateed where we were and what we wanted to do in the forthcoming. This was a helpful occasion that you don’t get with a lot of companies. The other two vendors we considered didn’t propose the value or condition nation that Human Made did. They also had the latest tools to help us stay technologically advanced.
What are you approach expents (if diclosed)?
My organisation bestows almost $100,000 each year.
What is the terminal result of working with Human Made?
We began working with them in May 2018, and the work is ongoing.
Results accomplishd
Are there any measureable or plum results?
In the news activity, despatch is key, and Human Made is nice in enabling us to liberate goods much more fastly to the media that we labor. Switching from our last vendor to Human Made has incurred at littleest 30% cost savings. Although it didn’t contact them, their work investigationing video hosting vendors saved my team a lot of time. They went over and over to help us get through those changes. Also, the switch to the vendor that they recommended saved 60% on our annual bestow.
We constantly take real feedback from users touching the media folder. It’s user-friendly and more efficient, internally, it makes pulling unitedly multiple goods at once much easier. Also, the light room component, which is helpful for our photo goods, has a new design that fits into the news activity.
How did Human Made accomplish from a project treatment standpoint?
We’re constantly innovating, and we meet with Human Made biweekly to debate new ideas and go through our backlogged tasks. We mainly adjoin via Slack, email, and Zoom, which allows us to have face-to-face meetings even though we’re not close to each other. Human Made is always useful on Slack. We work in scrum using GitHub.
Jen is so talented and has a real prospect. She’s able to stay organized and get all done, which is fantastic, since this is one of many projects that I handle. Lonnie and Sam been phenomenal through some challenging legitimate and contract processes.
What is (from your point of view) the key factor to pay observation while intercourse with Human Made?
They add a ethnical component to our union. Human Made cares almost their team and ours. They’re extremely talented, specially in WordPress, and their work is consistently excellent. If my team goes to them with a issue, an occasion to do something, or something that needs to be turned almost fastly, we don’t have to harass almost anything, owing they’re always there to help. Money can’t buy the quiet of mind that we get from working with them. They make the total process easy.
What aspects of their work would you like to get improved?
No, I don’t ponder I have anything.
Any advice for possible clients?
They can take you from an okay to a big project. If you’re hesitant to work on something or ponder it’s too big of a challenge for them, they will take on anything, big or little.
