About Hyperion Managed Services IT Services company in Troy, United States
Small businesses did not have the experience knowledge or funds to implement technology to make them more efficient and profitable. So to even the playing field Ryan decided to offer his services to organizations that needed a Virtual Chief Information Officer and he was surprised by the staggering amount that were interested in his services.
To provide small- and medium-sized businesses the best IT services and help them become more efficient and profitable.
Leadership – We give our customers the tools they need to succeed. We specialize in identifying what software and systems are needed to improve a companys day-to-day operations.
Support – We are here for you. There is nothing worse than having a technical issue right before an important deadline. We understand that and our goal is to ease your worries! We offer 24-hour help desk hotline and email address where you get step-by-step directions and guidance from an experienced technician.
Communication – We understand that constant communication and fast response are the keys to better help our customers.
Innovative – We empower our employees to think outside the box and provide unique solutions for every problem.
Integrity – The Hyperion Managed Services team handles all jobs and responsibilities with the utmost level of integrity. We take proactive measures to meet our customers#39; service-level requirements.
Ryan started playing with computers at the age of nine. As a child Ryan found enjoyment in disassembling building and fixing computers. In middle school he volunteered to help set up Parcells Middle Schools computer lab because no one else could complete the set up. He was then asked to assist with setting up the two other middle schools computer labs in the Grosse Pointe Public School district. Ryan knew then that working on computers and networks was his passion.
Since then Ryan spent much of his free time learning about business information technology until he recognized the need for small business IT managed services. He founded Hyperion Managed Services to provide guidance to small businesses and provide them with technology that can make them more efficient and profitable.
Amanda started working with Hyperion Managed Services in 2017. Her role as the Director of Operations has made a huge impact on taking us to the next level. She took over all the companys financial responsibilities. She successfully implemented an HR platform to recruit talent that share the same goals as Hyperion Managed Services. And she created a strong social media and online presence virtually from scratch.
Amandas unique attitude and outgoing personality builds employee morale at Hyperion Managed Services. She motivates and leads our team to be the best version of themselves. She is currently attending Walsh College to receive her bachelors degree in Business Management.
In her spare time she enjoys outdoor activities with her friends and family.
Dave started working with Hyperion Managed Services in 2017. Dave is our Senior Technical Support Specialist.
Dave has been in the IT industry for over 20 years. His experience includes a wide range of specialties such as infrastructure support network management field support and escalations. Daves previous employment includes Logic Technology All Lines Technology and Hewlett Packard.
In his spare time he enjoys spending time with his family and riding his motorcycle.
Garrett started working with Hyperion Managed Services in 2017. Garrett is our Technical Support Specialist. He has a Bachelors degree in Information Technology and Security along with an Associates degree in Computer Networking. His experience includes completing an IT internship with Crossroads for Youth working as a Field Technician for Synergy Engineering Services and a networking lab assistant at Baker College.
In his spare time he enjoys playing the guitar and working on cars.
