Logistics Company IBM ECM Work
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Can you delight prepare a brief description of your organisation?
We are a third-party logistics firm with finals all over the U.S. and some divisions that feel ocean containers.
What is your role and responsibilities?
I’m the Project Manager implicated in the full treatment side, pretty much all of the documents that have to do with running the business are put into our Content Management System.
Desired goal
What were your organisation’s business goals for the project with ImageTech Systems?
We have had many projects with them. Initially, we occupied them to help us convert from one picture method to another years ago. We were so lucky with the work that we continued with them.
Provided solution
What ECM method did you localize?
They transferred us to IBM’s Content Manager Multiplatform V8.4.
What was your process for selecting IBM?
We had IBM mainframes and we’re impressed with that so we determined to stay with them when it came to full treatment. IBM gave us a good deal and the other methods didn’t seem as appealing.
What was your process for selecting ImageTech Systems to work with?
We had them come in and review the initial project and put unitedly a statement of work. They were forcible and won the contract.
Can you tell me almost the aim of the work that they’ve done for you?
Another project implicated implementing a Content Management Capture System where our drivers were using a phone to take pictures of documents and then transmitting them to the servers.
Were any other technologies used besides IBM?
IBM is the base software. We also use Kofax for capture.
Can you give us a perception of the size of the start in whichever dollar provisions or personnel hours?
In provisions of dollars, the last project implicated developing a method where our drivers come into the final and use a touch screen to capture documents that are required. That implicated almost 25 different locations with a cost in the neighborhood of $280,000.
When was that project completed?
About two months ago.
Results achieved
Was the project lucky?
Yes, there were some initial teething issues but those were worked out and the drivers seem to be lucky, which is one of our goals.
How did ImageTech Systems accomplish?
Extremely well, they veritably know what they’re doing.
What is sole or particular almost them compared to some other companies you may have worked with precedently?
I was impressed with their responsiveness and their willingness to go over and over what was required in provisions of doing some things that they didn’t direct us for.
Is there any area that you ponder they could better upon or perhaps you would do differently?
They could swell their employee base a pliant bit more. That may not be realistic but we would like to have more resources from them.
